Resident Scrutiny Coordinator

Abri; England; On-site; GBP 35,000 - 45,000; Full time

Job summary

A prominent housing provider in Somerset is seeking a Resident Scrutiny Coordinator for a 12-month contract. This role entails leading administrative functions and ensuring high governance standards. The successful candidate will support the development and delivery of key Scrutiny activities and will work to actively involve customers in their service delivery. This position offers the opportunity to develop a career in governance while contributing positively to the community.

Benefits

28 days holiday, plus ability to buy/sell

Generous pension scheme (up to 10%)

Life assurance (5x salary)

Health and wellbeing packages

Electric car scheme

Cycle to Work scheme

Flexible working options

Qualifications

• Experience in governance or customer engagement roles.
• Ability to lead administrative functions effectively.
• Strong commitment to customer involvement and satisfaction.

Responsibilities

• Lead administrative activities ensuring governance standards.
• Support development of Scrutiny annual action plan.
• Act as a confident representative, coordinating audits.

Skills

Excellent communication

Organizational skills

Analytical skills

Job description

Overview

Resident Scrutiny Coordinator Abri•Somerset, England, UK

The Resident Scrutiny Group gives our customers the chance to have their say and shape the way we work. The Resident Scrutiny Group regularly review the organisations performance making sure we stick to our commitments and recommend ways we can improve our services using our customers voices.

Are you passionate about making sure customers are involved in the way that their services are run? Do you enjoy working with a range of people and inspiring them to be a part of making a difference? Then we could be looking for you.

Were recruiting a Resident Scrutiny Coordinator to join our team for twelve months where youll lead on administrative activities within the team to ensure continuous high standards of governance throughout the Group. Youll support the Scrutiny Advisor Scrutiny Chair and Scrutiny Panel in the development and delivery of the Scrutiny annual action plan to ensure key milestones are achieved on time and within budget.

You will also support internal audit activity including recommendation tracking and support compliance with Abri policy and procedure framework e.g. coordinating our Policy Panel.

Youll act as a representative of theteam and an excellent communicator: confident clear and assertive when necessary.

The team is dynamic enthusiastic and work at a fast pace and have ambitions to be a sector leading Governance team. Were highly empowered to deliver high standards of governance within the formal governance arrangements and within the wider organisation.

If youre someone whos looking to expand your knowledge and experience as well as eager to find out more about the broad and varied nature of a career in governance within the housing sector wed like to hear from you!

Abri is a large housing provider who own and manage more than 58000 homes and various community assets serving around 113000 customers across the South of England.

We believe everyone has the right to a good quality safe warm and sustainable home in a community where they can belong grow and does that look like in real terms

Were investing 689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

• Were delivering 10000 homes by 2030 ensuring affordable housing is built where it is needed most
• Were investing in our communities to address local issues and create opportunities for everyone

As we grow were re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery with our operating areas split into three each with their local governance our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.

More information about Abri and our strategic objectives can be found at.

What you can expect

What you can expect

• 28 days holiday the opportunity to buy and sell holiday
• Generous pension scheme with contributions up to 10%
• Money off tons of high street and online retailers
• Life assurance of 5x your annual salary
• Generous parental and family leave
• Health and wellbeing packages
• Electric car scheme
• Free eye tests
• Cycle to Work scheme
• Personal development opportunities
• Colleague recognition scheme
• Flexible working
• Benefits 4 and 5

About you

Weve all got different backgrounds strengths and experiences. But we share the same values. Its these shared values that bring us together as one team.

Our colleagues embrace these every day. Be the difference to our customers and colleagues always curious and look for better solutions achieve together by working in partnership with others own it openly through working with others in an open and honest way and finally embrace possibility and see changes and challenges as welcomed opportunities.

We also expect our colleagues to share Abri’s commitment to safeguarding and promoting the welfare of children, young people and adults.

If you share our values and want to make a real difference in the world youre on to a winner and wed love to hear from you!

Be yourself

Were committed to promoting an inclusive culture. We welcome and respect the individual differences life experiences and knowledge that all our colleagues bring into the workplace and we value their contribution to our amazing company. Everyone is different everyone is unique.

Flexible working

We recognise the benefits flexible working can bring and we aim to support colleagues who need to work flexibly wherever we can provided the needs of both Abri and the colleague can be met. Please feel free to let us know about any flexibility you might need when applying for this role. We cant promise to give you exactly what you want but we do promise to consider it fully.

To our agency friends

We already have a number of carefully selected agency partners who know our business well and who support our in-house recruitment team during exceptionally busy periods. Were not looking to add to our preferred supplier list right now but if youd like to be considered at a future date please dont hesitate to register on our procurement portal.

Documents

Required Experience: IC

The Resident Scrutiny Group gives our customers the chance to have their say and shape the way we work. The Resident Scrutiny Group regularly review the organisations performance making sure we stick to our commitments and recommend ways we can improve our services using our customers voices.

Are you passionate about making sure customers are involved in the way that their services are run? Do you enjoy working with a range of people and inspiring them to be a part of making a difference? Then we could be looking for you.

Were recruiting a Resident Scrutiny Coordinator to join our team for twelve months where youll lead on administrative activities within the team to ensure continuous high standards of governance throughout the Group. Youll support the Scrutiny Advisor Scrutiny Chair and Scrutiny Panel in the development and delivery of the Scrutiny annual action plan to ensure key milestones are achieved on time and within budget.

You will also support internal audit activity including recommendation tracking and support compliance with Abri policy and procedure framework e.g. coordinating our Policy Panel.

Youll act as a representative of theteam and an excellent communicator: confident clear and assertive when necessary.

The team is dynamic enthusiastic and work at a fast pace and have ambitions to be a sector leading Governance team. Were highly empowered to deliver high standards of governance within the formal governance arrangements and within the wider organisation.

If youre someone whos looking to expand your knowledge and experience as well as eager to find out more about the broad and varied nature of a career in governance within the housing sector wed like to hear from you!

Who we are

Abri is a large housing provider who own and manage more than 58000 homes and various community assets serving around 113000 customers across the South of England.

We believe everyone has the right to a good quality safe warm and sustainable home in a community where they can belong grow and does that look like in real terms

Were investing 689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

• Were delivering 10000 homes by 2030 ensuring affordable housing is built where it is needed most
• Were investing in our communities to address local issues and create opportunities for everyone

As we grow were re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery with our operating areas split into three each with their local governance our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.

More information about Abri and our strategic objectives can be found at.

What you can expect

• Benefit 4
• Benefit 5
• Benefit 6

What you can expect

• 28 days holiday the opportunity to buy and sell holiday
• Generous pension scheme with contributions up to 10%
• Money off tons of high street and online retailers
• Life assurance of 5x your annual salary
• Generous parental and family leave
• Health and wellbeing packages
• Electric car scheme
• Personal development opportunities
• Colleague recognition scheme
• Flexible working
• Free eye tests
• Cycle to Work scheme

Big note

Note: Content includes various boilerplate and job details; core responsibilities and qualifications are included above.