Repairs Officer

Karter Thomas; Bolton; On-site; GBP 44,000 - 47,000; Full time

Job summary

A leading social housing provider is looking for an experienced Repairs Officer to manage contractors and ensure quality maintenance services. The role involves overseeing daily performance, conducting property surveys, and ensuring compliance with health & safety standards. Ideal candidates should have strong budget management skills and experience in the housing sector. This position offers a competitive salary and the opportunity to contribute to service improvements.

Qualifications

• Experience in managing repairs contractors.
• Strong budget oversight and data-driven decision-making skills.
• Knowledge of health & safety standards in maintenance.

Responsibilities

• Manage performance of external repairs contractors.
• Conduct surveys and specify works for repairs.
• Ensure compliance and high-quality standards in all works.

Job description

Job Description

Repairs Officer

Salary : £44,109 £46,444

Location : Norfolk (Field-based)

Hours : 37 hours per week | MondayFriday

Contract Type : Permanent

A leading social housing provider is seeking an experienced Repairs Officer to join their growing Maintenance team. This is a key role in ensuring high-quality, customer-focused repairs and maintenance services across their housing stock.

As an integral part of the repairs and maintenance function, you will oversee day-to-day management of contracted repairs, drive service improvements, and ensure homes are safe, well maintained and delivered to a consistently high standard.

The Role

• Manage the daily performance of external repairs contractors, ensuring high-quality, timely and cost-effective delivery.
• Undertake surveys on properties, specify works, raise orders and monitor progress through to completion.
• Provide strong budget oversight, using data and insight to drive value for money and continuous improvement.
• Carry out pre and post-inspections, health & safety audits and quality checks to ensure compliance and high standards across all works.
• Support the delivery of an efficient repairs service, contributing to strategic planning and operational improvements.
• Handle complaints, legal disrepair matters and enquiries pr...