Remote Travel Advisor

Live the Dash Travel; Leicester; Remote; GBP 24,000 - 30,000; Full time

Job summary

A dynamic travel company is seeking a Remote Travel Advisor to provide exceptional customer service and assist clients in planning unforgettable travel experiences. The ideal candidate has a passion for travel, excellent communication skills, and can operate effectively in a remote setting. Key responsibilities include client consultation, itinerary planning, booking management, and ongoing customer support, with the flexibility to work from anywhere. This position offers access to travel discounts, mentorship opportunities, and a potential commission structure.

Benefits

Flexible scheduling

Travel industry discounts

Commission opportunities

Ongoing mentorship

Qualifications

• Experience in travel, hospitality, sales, or customer service preferred.
• Excellent verbal and written communication skills.
• Willingness to learn travel booking systems.

Responsibilities

• Engage with clients to understand travel preferences and needs.
• Design customized travel itineraries with various travel components.
• Manage travel reservations and provide support throughout the client’s journey.

Skills

Communication skills

Attention to detail

Organizational skills

Problem-solving ability

Customer service

Job description

We are looking for a passionate and detail-oriented Remote Travel Advisor to join our growing team. In this role, you will assist clients with planning and booking unforgettable travel experiences from the comfort of your home. If you have a love for travel, a commitment to exceptional customer service, and a desire to help others explore the world, we’d love to hear from you!

Key Responsibilities:

Client Consultation: Engage with clients via phone, email, and virtual meetings to understand their travel preferences, needs, and budget.

Itinerary Planning: Design customized travel itineraries that include flights, accommodations, cruises, excursions, and more.

Booking Management: Handle all aspects of travel reservations, changes, and cancellations using online booking platforms and supplier portals.

Customer Support: Provide timely and courteous support before, during, and after travel, resolving any issues that arise with professionalism.

Product Knowledge: Stay current on travel destinations, policies, packages, and promotions to offer informed recommendations.

Sales & Upselling: Promote upgrades, travel insurance, add-ons, and exclusive deals to enhance the client’s experience.

Administrative Tasks: Maintain accurate records of client profiles, payments, confirmations, and communications.

Relationship Building: Develop and nurture long-term relationships with clients to encourage repeat business and referrals.

Qualifications:

• Prior experience in travel, hospitality, sales, or customer service is preferred but not required.
• Passion for travel and helping others plan memorable trips.
• Excellent verbal and written communication skills.
• Ability to work independently in a remote environment.
• Strong attention to detail, organizational skills, and problem-solving ability.
• Familiarity with travel booking systems or willingness to learn quickly.
• Bilingual a plus (not required).
  
  
  

Perks & Benefits:

• Work from anywhere with flexible scheduling.
• Access to travel industry discounts and training.
• Potential for commission and performance-based bonuses.
• Ongoing mentorship and professional development opportunities.