Remote Onboarding & Project Support Associate

Cognisys; Remote; GBP 14,000 - 17,000; Full time

Job summary

A leading Cyber Security company is seeking an Onboarding & Project Support Assistant to manage customer onboarding processes remotely. The role requires excellent organisational skills, proficiency in Google Workspace, and strong communication abilities. You will coordinate with clients and internal teams while ensuring documentation is meticulously maintained. The company offers competitive benefits, including 25 days' annual leave, a training budget for professional development, and a supportive work environment where innovation is encouraged.

Benefits

25 days annual leave plus UK bank holidays

1 day of paid leave on your Birthday

Health & Wellbeing support

£2,000 annual training budget

Refer a friend bonus scheme

Qualifications

• Demonstrable experience in an administrative or coordination role within a fast-paced environment.
• Outstanding organisational skills and attention to detail.
• Excellent written and verbal communication skills.
• High proficiency in Google Workspace and ability to learn new software platforms.
• Proactive with a can-do attitude and capability to manage competing priorities.

Responsibilities

• Own and execute the full customer onboarding process.
• Serve as the specialist for the Assembly onboarding platform.
• Coordinate information gathering and manage client expectations.
• Collaborate with Sales, Technical, and Compliance teams.
• Maintain all client onboarding data and documentation.
• Provide administrative support for project setup.

Job description

A leading Cyber Security company is seeking an Onboarding & Project Support Assistant to manage customer onboarding processes remotely. The role requires excellent organisational skills, proficiency in Google Workspace, and strong communication abilities. You will coordinate with clients and internal teams while ensuring documentation is meticulously maintained. The company offers competitive benefits, including 25 days' annual leave, a training budget for professional development, and a supportive work environment where innovation is encouraged.