Remote Live Chat Support Agent | Flexible Hours

VITA CV; Remote; GBP 40,000 - 60,000; Full time

Job summary

A customer support solutions provider is hiring a Live Chat Support Agent to manage online customer queries for a UK client. The position is fully remote, requiring excellent written English and a customer-friendly attitude. Candidates will respond to inquiries in real-time, ensuring customer satisfaction while adhering to guidelines. Ideal for individuals who prefer chat-only support without the need for phone calls. Flexible shifts are available.

Qualifications

• Excellent written communication skills are essential.
• Fast typing speed with great attention to detail is required.
• A multitasking capability to handle multiple chat windows at once.

Responsibilities

• Respond to incoming chat queries in real-time.
• Provide friendly and accurate support to customers.
• Follow scripts and guidelines, manage escalation of issues.

Skills

Excellent written English

Fast typing

Strong attention to detail

Customer-friendly attitude

Ability to multitask across chat windows

Job description

A customer support solutions provider is hiring a Live Chat Support Agent to manage online customer queries for a UK client. The position is fully remote, requiring excellent written English and a customer-friendly attitude. Candidates will respond to inquiries in real-time, ensuring customer satisfaction while adhering to guidelines. Ideal for individuals who prefer chat-only support without the need for phone calls. Flexible shifts are available.