Remote Holiday Advisor

Discover Consulting; Nottingham; Remote; GBP 25,000 - 35,000; Part time

Job summary

A travel services company is seeking a Remote Holiday Advisor to plan and organize business travel for clients. The role offers flexibility to work from anywhere and requires strong communication, organizational skills, and familiarity with booking systems. Ideal candidates must be able to work independently and manage multiple tasks effectively.

Qualifications

• Good communication and customer service skills are essential.
• Excellent organizational skills to manage multiple tasks effectively.
• Familiarity with booking systems and software is necessary.

Responsibilities

• Make travel arrangements, including flights and accommodations.
• Manage expenses and track reimbursements for travelers.
• Provide travel advice and information about local attractions.

Skills

Communication and customer service skills

Organizational skills

Familiarity with booking systems

Knowledge of industry regulations

Attention to detail

Ability to anticipate customer needs

Job description

Overview

A Remote Holiday Advisor Opportunity offers an excellent chance to provide a valuable service to different organizations and businesses while enjoying the freedom to work from anywhere. This role involves planning and organizing business travel, bookings, and accommodations for clients. With this remote opportunity, you would have the flexibility to work your own hours. You must be able to work independently and be comfortable using a variety of software programs, and comfortable working remotely.

Responsibilities

• Make all necessary travel arrangements, including researching and reserving flights, ground transportation, lodging, and other travel-related services.
• Manage expenses, track reimbursements, and provide support to travelers while they are on the road.
• Issue airline tickets, vouchers and other travel documents.
• Provide customers with travel advice and information about local attractions.
• Respond to customer inquiries and troubleshoot travel issues.
• Stay up to date with industry news and developments.
• Ensure customer needs are met in a timely and satisfactory manner.
• Keep current on all forms of payment accepted by the agency.
• Work with external vendors to secure the lowest prices and special deals for customers.
• Ensure customer satisfaction through effective communication and follow-up.

Key Qualities

• Good communication and customer service skills
• Excellent organizational skills
• Familiarity with booking systems and software
• Knowledge of applicable industry rules, regulations, and requirements
• Attentiveness to customers' desires, questions, and needs
• Ability to handle multiple tasks and maintain attention to detail
• Ability to take initiative and anticipate customer needs as needed