Remote Customer Support Administrator

Pertemps Southampton; Remote; GBP 24,000; Full time

Job summary

A leading Health Services Provider is seeking a Customer Administrator to provide remote administrative support. The successful candidate will handle telephone calls, book appointments, and assist clients efficiently. Candidates should have at least 1 year of relevant experience, proficiency with MS Office, excellent communication skills, and the ability to prioritize tasks. The role offers a salary of £24,000 and requires adherence to strict confidentiality policies.

Qualifications

• A minimum of 1 year relevant administration experience.
• Clear understanding of confidentiality and handling sensitive information.
• Happy to undertake a DBS check.

Responsibilities

• Providing frontline telephone and email support to ensure smooth journeys.
• Booking appointments for customers as required.
• Dealing with enquiries and escalating to relevant departments.

Skills

Good communication skills

Ability to prioritise

Self-sufficient and a problem solver

Tools

MS Office

Job description

A leading Health Services Provider is seeking a Customer Administrator to provide remote administrative support. The successful candidate will handle telephone calls, book appointments, and assist clients efficiently. Candidates should have at least 1 year of relevant experience, proficiency with MS Office, excellent communication skills, and the ability to prioritize tasks. The role offers a salary of £24,000 and requires adherence to strict confidentiality policies.