Remote Customer Service Advisor — Appointments

Back 2 Work Complete Training; Remote; GBP 24,000; Full time

Job summary

A leading training organization is seeking Customer Service Advisors to work fully remotely from the UK. The role involves handling inbound calls to book, re-schedule, and cancel appointments. Ideal candidates will possess strong communication skills and a professional telephone manner. The position offers a competitive salary of £23,809.50 annually, along with extensive benefits including paid holidays, wellness programs, and opportunities for career development.

Benefits

28 days holiday

Lifestyle Benefits programme

Employee welfare support

Career development opportunities

Qualifications

• Candidates must have good communication skills and a professional telephone manner.
• Ability to work in a fast-paced environment while maintaining efficiency and accuracy.
• Empathy in understanding caller needs.

Responsibilities

• Handle inbound calls and manage appointment bookings.
• Re-schedule and cancel appointments as necessary.
• Provide exceptional customer service during each interaction.

Skills

Good communication skills

Comfortable in fast-paced environment

Polite and professional telephone manner

Job description

A leading training organization is seeking Customer Service Advisors to work fully remotely from the UK. The role involves handling inbound calls to book, re-schedule, and cancel appointments. Ideal candidates will possess strong communication skills and a professional telephone manner. The position offers a competitive salary of £23,809.50 annually, along with extensive benefits including paid holidays, wellness programs, and opportunities for career development.