Remote Customer Experience Associate

DEKALOGIC; Swadlincote; Remote; GBP 20,000 - 30,000; Full time

Job summary

A customer service training organization is seeking a Customer Experience Associate for remote and hybrid roles. You will handle customer inquiries, provide solutions, and create positive experiences. This opportunity includes a free 5-day pre-employment training program. Strong communication and problem-solving skills are essential. Apply today for a chance to develop your skills in a flexible work environment.

Qualifications

• Ability to handle customer inquiries effectively.
• Strong communication skills are essential.
• Ability to maintain a positive attitude and solve problems.

Responsibilities

• Professionally process customer service calls.
• Respond to customer inquiries in a timely manner.
• Resolve customer issues efficiently.

Skills

Communication

Problem-solving

Job description

Overview

FREE REMOTE WORKING EMPLOYMENT PROGRAMME - 5-DAYS, ONLINE

Are you looking for a remote job as a Customer Experience Associate?

We work with some of the UKs largest employers to give you direct access to an incredible range of remote and hybrid customer service roles with flexible schedules for a healthy work-life balance.

Remote job opportunities are part of a FREE 5-day, fully-funded, pre-employment training programme to prepare you for remote roles and which includes nationally recognised qualifications.

This is a totally free (government funded) programme but some eligibility conditions will apply.

Programme topics include:

• What is Remote & Hybrid Working?
• How To Set Up Your Home Office
• How To Stay Motivated
• Maintaining a Positive Mindset
• CV Workshop
• Application Support
• Customer Service & Business Admin Skills
• Equality & Diversity at Work

Limited places are available; apply online now!

Overview / Job Description

Customer Experience Associate job overview: In a remote customer service job, you’ll handle customer inquiries and provide solutions, creating a positive experience. These work-from-home and hybrid customer service roles demand a mix of talents, such as communication and problem-solving.

Responsibilities Include

• Professionally process outbound sales and/or customer service calls
• Respond to customer questions
• Resolve customer issues
• Record and verify accurate information on all calls
• Maintain consistent, reliable attendance standards

If you are looking for an exciting opportunity to develop your skills as a remote customer service operative this will be ideal for you.

Apply online today!