Remote Applications Support Analyst - 12-Month FTC

Biffa Waste Services; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading waste management company is seeking an Application Support Analyst for a home-based role. This position involves translating business needs into system solutions, engaging with users to document requirements, and performing basic SQL data updates. The ideal candidate will have a Bachelor’s degree in a relevant field, some commercial experience, and a curiosity for how systems support business processes. This is a fantastic opportunity to grow your skills in a dynamic environment.

Qualifications

• Bachelor’s degree in computer science, information technology, or equivalent experience.
• Some commercial experience in a business systems or support role.
• Working knowledge of SQL and adaptability in writing queries.

Responsibilities

• Engage with users to identify issues and needs.
• Document and validate requirements clearly.
• Support testing activities and assist with small project deliveries.

Skills

SQL proficiency

Requirements gathering

Stakeholder communication

Documentation

Education

Bachelor’s degree in computer science or related field

Tools

ServiceNow

Jira

Job description

A leading waste management company is seeking an Application Support Analyst for a home-based role. This position involves translating business needs into system solutions, engaging with users to document requirements, and performing basic SQL data updates. The ideal candidate will have a Bachelor’s degree in a relevant field, some commercial experience, and a curiosity for how systems support business processes. This is a fantastic opportunity to grow your skills in a dynamic environment.