Relationship Manager – Midlands – £35k+

Business Money Promotions Ltd; Midlands; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading provider of cashflow finance in the UK is seeking an Account Manager to develop and maintain key customer relationships. The ideal candidate will be responsible for implementing strategic account plans and maximizing income through effective client management and communication. This role requires a proactive, team-oriented individual with a strong focus on client needs and exceptional service skills.

Qualifications

• Experience managing client relationships and strategic accounts.
• Proven income generation from client relationships.
• Experience in Corporate Finance, preferably invoice finance.

Responsibilities

• Serve as the primary relationship contact for a portfolio of clients.
• Create and coordinate Key Account Plans to identify customer objectives.
• Maximize income through cross-sales and promoting professional services.

Skills

Client relationship management

Income generation

Corporate Finance

Communication

Proactive problem-solving

Team-oriented

Self-motivated

Job description

Our client is a leading provider of cashflow finance within the UK, with multiple regional offices.

The role involves developing and maintaining key customer relationships, implementing strategic account plans based on a deep understanding of customer needs, and delivering excellent results. The candidate should be curious, able to work with complex organizations to identify decision-makers, and comfortable using IT systems to manage knowledge of our products and services.

Main responsibilities

• Serve as the primary relationship contact for a portfolio of clients at various stages
• Create and coordinate Key Account Plans to identify customer objectives and needs
• Maximize income through cross-sales, license sales, and promoting professional services
• Ensure strong commercial performance and address disputes proactively
• Negotiate commercial terms, including SLAs and product sales
• Visit clients regularly to discuss strategic matters and act as an escalation point
• Represent the voice of the customer within the company
• Escalate product or service issues and liaise with internal teams for effective responses
• Maintain accurate records in CRM and other systems

The ideal candidate is outgoing, a team player, and capable of managing a diverse SME portfolio while providing exceptional service and maintaining risk awareness. Strong communication skills and a positive attitude are essential.

Required skills & competencies

• Experience managing client relationships and strategic accounts
• Proven income generation from client relationships
• Experience in Corporate Finance, preferably invoice finance or related fields
• Excellent written and verbal communication skills
• Ownership of problems and proactive initiative
• Team-oriented and self-motivated
• Committed to personal development

If interested, please send your CV to [e-mail] or call 07488 253195. We also have other Commercial Finance vacancies; contact us for more information.