Rehabilitation Case Manager

Proclaim Care Limited; Newcastle upon Tyne; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading rehabilitation provider in the UK is looking for a qualified Occupational Therapist, Nurse, or Physiotherapist to join as a Rehabilitation Case Manager. The role involves conducting assessments, devising rehabilitation programmes, and collaborating with multiple stakeholders to support clients with complex health conditions. Successful candidates will have necessary qualifications and travel flexibility, with additional benefits including competitive salary, flexible working, and wellness programs.

Benefits

Flexible working opportunities

Competitive salary

Annual leave and Wellbeing Day

Qualifications

• Current resident within the UK.
• Car and valid driving licence necessary.
• The ideal candidate is a HCPC registered Occupational Therapist or Physiotherapist, or NMC registered Nurse.

Responsibilities

• Conduct in-person and virtual assessments.
• Devise rehabilitation programmes.
• Communicate regularly with external stakeholders.

Skills

Right to work in the UK

Active registration with the HCPC or NMC

Strong clinical reasoning skills

Effective communication

Excellent organisational skills

Willingness to travel

Education

Qualification in Occupational Therapy, Nursing or Physiotherapy

Job description

This is an exciting opportunity to support clients with complex injuries and health conditions to optimise their recovery and reach their rehabilitation and return to work goals. Working within a commercial (personal injury and medical negligence) context, this field‑based role involves navigating clients through their personal rehabilitation journey by:

Responsibilities

• Conducting in‑person and virtual assessments to determine clients' physical, psychological and social needs on an ongoing basis
• Devising and coordinating goal‑focused rehabilitation programmes, which includes a combination of both private and statutory services
• Coordinating private treatment, e.g. physiotherapy, psychology, investigations or surgery
• Collaborating with family members and other inter‑disciplinary professionals
• Communicating regularly with external stakeholders, e.g. solicitors, insurers and employers
• Writing comprehensive reports for the instructing parties to provide updates, demonstrate progress and seek funding approval
• Facilitating return to work and/or education, Social Events & Team Building: Forge strong relationships with colleagues through an array of virtual and in‑person social events such as biannual hub days, ad hoc team‑building events, and our annual company conference featuring our PrOscars Award Ceremony
• Continuous Growth: Embark on a journey of continuous improvement with our comprehensive training and development opportunities. Experience a thorough company induction with in‑depth role‑specific training, as well as access to our Training Academy’s industry‑leading courses, external training and CPD opportunities, and regular team development days
• Expert Guidance: Receive exceptional support from experienced peers and team leaders through proactive mentoring and supervision, ensuring you excel and flourish in your role
• Give Back: Emphasising our culture of ‘giving back’, we sponsor local sports teams, encourage and support team members to participate in charitable events, and arrange company‑specific Give Back Days and initiatives
• Clinical Development: Occupational Therapists have the chance to remain hands‑on by conducting OT clinical assessments and expanding their expertise to include specialised vocational assessments like FCE, ergonomic, and workplace assessments

Skills & Experience

• Right to work in the UK
• Current resident within the UK
• Qualification in Occupational Therapy, Nursing or Physiotherapy
• Active registration with the HCPC or NMC
• Car and valid driving licence
• Willingness and ability to travel
• Alignment with our company values
• We are looking for a HCPC registered Occupational Therapist or Physiotherapist, or NMC registered Nurse with a proven clinical background in one or more of the following specialisms: Complex orthopaedic conditions, Brain injury, Spinal cord injury, Amputations, Paediatrics
• Rehabilitation case management experience is desirable but not essential as full training can be provided
• Case managers work from home but regional travel to meet with clients, treatment providers and employers is a large part of the role. A valid driving licence is essential
• Strong clinical reasoning skills with a solutions‑focused approach
• Effective communication, report‑writing style and interpersonal skills
• Excellent organisational and administrative skills with attention to detail
• Confidence with utilising IT software packages
• The ability to work independently and as part of a multidisciplinary team

About Proclaim Care

Proclaim Care has an excellent opportunity for an experienced Nurse, Physiotherapist or Occupational Therapist to join our team as a Rehabilitation Case Manager. Part of Proclaim Group, we are a national, award‑winning provider of rehabilitation solutions for individuals who have been injured and/or are absent from work

Founded in 2000, Proclaim Group is a market‑leading provider of rehabilitation services. We are recognised for our industry expertise and for our compassionate approach that places the wellbeing of our staff, clients and customers at the heart of everything we do

Proclaim Group prides itself on being a great place to work. In our July 2025 staff survey we achieved an average score of 83 % across all domains, including internal communication; understanding of strategy and direction; involvement in company growth and success; fostering a sharing culture; inspiring and supporting staff to do their best work; career progression opportunities and wellbeing support

Wellbeing: In addition to the ‘Wellbeing Day’ mentioned above, employees can access a variety of other wellbeing benefits to support their physical and mental health. These include a private online GP service and an Employee Assistance Programme (EAP) with free confidential counselling and legal and self‑help information. We have dedicated Mental Health First Aiders, Menopause Champions and a Health & Wellbeing Forum which runs regular wellbeing‑focused events throughout the year. We also have a voucher scheme enabling staff to access discounts from hundreds of high street stores, health clubs, cinemas, restaurants and more

Benefits

• Compensation: Our compensation package includes a competitive salary that recognises your skills and experience, optional company credit card, pension scheme with employer contribution, company profit share, and fully covered travel expenses and mileage reimbursement
• Incentives: We offer re‑referral and recruitment incentive schemes, demonstrating our appreciation for your exceptional work and loyalty
• Work‑Life Balance: With 32 days of annual leave inclusive of bank holidays and flexible working opportunities, you will be able to balance your professional and personal commitments. In addition to your annual leave allowance, you will be entitled to an extra ‘Wellbeing Day’ – a day off work that you can use to celebrate your birthday or to support your wellbeing
• Flexible Working: We offer flexible working opportunities, allowing you to shape a schedule that aligns with both the role’s demands and your personal circumstances. Types of flexible working opportunities available will vary depending on the role but might include altered or compressed working hours and/or working from home