Registry Assistant

University of South Wales; Pontypridd; Hybrid; GBP 20,000 - 30,000; Full time

Job summary

A leading higher education institution in Wales is seeking a Registry Assistant to support Academic Registry operations. This role involves managing student records, assessment processes, and ensuring the accuracy of course files. Ideal candidates will be motivated team players with strong communication skills and excellent attention to detail. The position offers a hybrid working model, requiring some on-site presence at the Pontypridd campus and flexibility in working hours.

Qualifications

• Experience in delivering administrative services.
• Ability to prioritize work to meet key deadlines.
• Capability to write succinct and accurate summaries.

Responsibilities

• Manage student records and assessment administration.
• Support graduation ceremonies and transcript production.
• Ensure accuracy of course file for student records.

Skills

Great communication

Team player

Organizational skills

Attention to detail

IT proficiency

Job description

Overview

The University of South Wales has an exciting opportunity for a Registry Assistant to join Academic Registry, within Student Life, to support the operational activity in a dynamic and busy department.

About Academic Registry

Academic Registry within Student Life is one of the University of South Wales' key professional services departments, delivering high-quality administrative, logistical, and information services for students throughout their studies, from enrolment to graduation. We oversee academic quality assurance, enhancement, and the administrative services that underpin the University’s curriculum and student journey.

Student Records and Assessment Team

Student Records and Assessment Team: You will work across all areas of the team to support the delivery of team operations which include:

• Student record management
• Assessment administration processes and services (including issuing results)
• Graduation ceremonies
• Certificate and transcript production and distribution
• Past student services
• Academic Integrity

The role involves working with colleagues to ensure successful delivery of services to students, faculties, and partners.

Course File Team

Course File Team: The primary focus of activity will be on maintaining the current course file set up within the existing Student Record System, supporting project activity and the data cleanse activity that is required to implement the new Student Record System. The course file accuracy is essential in a student record system as it ensures the integrity of student academic records, supports student record tracking, and enables effective course registration and monitoring.

Roles and Duration

Roles: 1 x permanent, 2 x fixed term up to 2 years

Role: 2 x fixed term up to 2 years

About you

You will be a great communicator, a motivated team player, with experience of working in the delivery of administration services with a willingness to learn. You will have a good level of organisational skills, able to work flexibly to prioritise work to meet key deadlines and have excellent attention to detail. You will be proficient in the use of IT and able to write succinct and accurate summaries of discussions.

Our people

Our staff are at the heart of what we are and do. We aim to enable staff to develop careers within Student Life and across the wider HE sector, offering developmental and career enhancing opportunities. We embrace the University’s Core Values and the Association of Higher Education Professionals ‘Professional Framework’.

Location of work

The University is currently operating a hybrid-model of working. The role will be based primarily at the University of South Wales’ Pontypridd campus, although you will need to travel and work at any of the three USW campuses as well as homeworking. The successful candidate would be expected to work on campus for a proportion of each week. A flexible approach to working hours may be necessary to support the delivery of our services, with some work occasionally taking place outside normal office hours.

Contact

For an informal conversation about this post please contact Jessica Graham, Principal Officer, Student Records and Assessment [e-mail]

Legal and Equality

USW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All those working at the University are expected to share this commitment. We are committed to employing a diverse workforce and creating an inclusive environment. Where colleagues can be themselves and every person is treated with dignity, fairness and respect. We actively encourage applications from diverse backgrounds and communities, especially with regards to age, disability, gender identity, sexual orientation, race and religion and/or belief. We benchmark our success through equality accreditations with Athena Swan, Race Equality Charter, Stonewall and Disability Confident.

Welsh language

If you’re a Welsh learner or a Welsh speaker, we’d be delighted to receive your application. At USW, you’ll have access to Welsh courses to enable you to develop your Welsh skills further, in order to provide a bilingual service to our students, colleagues and the public. We welcome applications in Welsh and English. Applications in Welsh will not be treated less favourably than those made in English.