Registered Manager

Health Now; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization in London seeks a Registered Manager responsible for overseeing daily operations of care services. The ideal candidate will have a clinical background, a level 5 qualification in Health and Social Care management, and extensive experience in service delivery. Key responsibilities include ensuring compliance with legal regulations, managing staff performance, and implementing quality systems to enhance service provision.

Qualifications

• A clinical background with experience in mental health.
• Previous supervisory experience in a residential or supported living setting.
• Strong understanding of service delivery reviews.

Responsibilities

• Ensure compliance with health and safety regulations.
• Oversight of care service operations.
• Lead on clinical audits and quality improvements.

Skills

Clinical background and experience

Commercial and business acumen

Knowledge of current legislation

Understanding of safeguarding regulations

Education

Minimum level 5 Health and Social Care management qualification

Job description

Key Duties and Responsibilities

The registered Manager has the legal responsibility for the service and can of course be held accountable. The Registered Manager is in day-to-day charge of one or more regulated activities. Where the registered manager is also a clinical lead they also provide clinical leadership and guidance to the business. The manager has joint legal responsibility with the provider for ensuring compliance with the regulations. To be responsible for the level of care your organisation and employees provide a high-level of care. Overseeing and having full oversight of the running of a care service. This includes oversight of the governance and sales process. Managing staff so they can perform their roles safely and to the best of their ability. Although the registered manager may not directly line manage all staff in the business, they should have oversight of every function and decision in the business and ensure this aligns with CQC expectations and the ability of the service to deliver provision. Making strategic decisions about the future and growth of your care service. Leading on specific projects or clinical areas, for example setting up a new care service or division under the business unless another registered manager is sought. Allocate resources and monitor performance to ensure high quality service delivery to Clients within the allocated budget. In partnership with the Business Development Manager, achieve the occupancy forecast for the service. Responsible for ensuring all statutory notifications are made to the CQC. Undertaking mandatory and company clinical audits. Understand, and ensure the implementation of, the companys Health & Safety Policy, and Emergency & Fire procedures. Carry out duties as "Responsible Officer" for the Service in accordance with regulatory guidelines, the Health and Safety at Work Act (1974) and Fire Regulations. Resolve issues around any faulty appliances, damaged furniture, equipment or any potential hazard and ensure any corrective action is taken. Implement effective practices that support compliance with infection prevention and control requirements and food hygiene/environmental health regulations. Maintain full and accurate records and reporting systems in accordance with legal requirements, to ensure the effective running of the service. To work with the Head of Governance to implement quality management and improvement systems. Ensure all staff adhere at all times to the Policies and Procedures. Effectively manage complaints, compliments and any significant incidences, undertaking investigations as required, using findings to make continuous service improvements. Be prepared to work flexibly to ensure the safe delivery of the service. Provide high quality service provision. Develop and implement actions to achieve agreed targets within identified timescales. Operate systems for collecting key performance data for the Service. Apply excellent communication skills with Clients, their families and representatives, staff and other health and social care professionals. Keep all information about Clients and their families secure and confidential. Develop and embed clinical support practices that are at forefront of best practice. Identify and manage service challenges, developing action plans as required, to resolve issues identified within agreed timescales.

Note: This section retains the original wording; formatting has been improved through list structure below.

Person Specification

Qualifications

• Essential
• * Clinical background and experience, ideally RMN or RNLD / associated health professional with a mental health background
• * A minimum level 5 Health and Social Care management / leadership qualification - e.g. QCF Level 5
• * Previous experience working in a residential/supported living setting including supervisory responsibilities, supporting Adults with learning disabilities.
• * Strong commercial and business acumen with proven experience
• * Knowledge and understanding of current legislation including Health and Social Care Act (2008) and have experience in reviewing and monitoring service delivery
• * Knowledge of Safeguarding, MHA, DOLs, MCA and regulatory frameworks
• * Holding a clean and valid UK Driving License is also a requirement of the role

Desirable

• * Understanding and experience with CQC inspection framework and regulations
• * Have experience of working with children and young people with challenging behaviours including mental health and behavioural problems
• * A minimum 2 of the last 5 years of employment within the adults care sector in a similar role
• * Registration as Registered Person under the Health and Social Care Act (2008) is an essential requirement of this role
• * Other relevant professional memberships and/or specialist qualifications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions