Registered Home Care Manager

HCPA; Kings Langley; On-site; GBP 80,000 - 100,000; Full time

Job summary

A caring organisation in Kings Langley is seeking a Registered Home Care Manager to provide leadership and ensure high standards in care delivery. Responsibilities include managing staff, compliance with CQC regulations, and engaging with the community. The ideal candidate will have proven leadership in the UK care sector and excellent communication skills. This role offers competitive salary, ongoing professional development, and a chance to make a significant impact in the community.

Benefits

Competitive salary

Company pension scheme

Free on-site parking

Ongoing professional development

Employee rewards and recognition scheme

28 days holiday

Qualifications

• Proven leadership experience in domiciliary or social care management (UK care sector).
• Excellent understanding of CQC regulations and compliance requirements.
• Strong organisational and decision-making skills with a focus on quality and outcomes.
• Exceptional communication and interpersonal abilities.
• Full UK driving licence and access to a vehicle.

Responsibilities

• Ensure the delivery of high-quality care services in compliance with CQC standards.
• Lead and support all staff, promoting a culture of teamwork and accountability.
• Manage daily operations, including payroll and invoicing.
• Engage with clients, families, and local authorities to promote services.
• Identify growth opportunities for new care packages.

Skills

Leadership experience

Understanding of CQC regulations

Organisational skills

Decision-making skills

Communication skills

Interpersonal abilities

Education

Level 5 Diploma in Leadership and Management for Adult Care

Tools

Digital care management software

Job description

About the Company

We are a well-established, privately owned domiciliary care provider, proudly supporting the people of Hemel Hempstead and surrounding areas for many years. Our mission is to help individuals live independently, safely, and with dignity in the comfort of their own homes.

We have built a strong reputation for reliability, compassion, and high-quality care, and we’re now entering an exciting new phase of growth. To support this, we’re seeking a Registered Home Care Manager to lead our dedicated team — which includes an experienced office-based office team and professional carers delivering person-centred support across the community.

Why should I apply for this Registered Home Care Manager job?

• Be part of a friendly, respected, and growing care organisation with a genuine community focus.
• Take ownership of a well-established service with room to innovate and make real impact.
• Work within a supportive leadership team that values your ideas, autonomy, and professional growth.
• Competitive salary (based on experience and qualifications)
• Company pension scheme
• Free on-site parking
• Ongoing professional development and training
• Employee rewards and recognition scheme
• Supportive, growth-focused management team
• 28 days holiday

What does this Registered Home Care Manager job involve?

This is a leadership role for someone who thrives on responsibility, quality, and people management.

The Registered Manager will ensure that all care services are delivered to the highest standards, in line with CQC regulations, company policies, and the values that underpin everything we do: trust, compassion, and excellence.

Key Responsibilities

Service Leadership & Quality

• Ensure the company’s vision, values, and objectives are achieved through consistent, person centred care delivery.
• Oversee the quality and compliance of all operations in accordance with CQC standards.
• Implement robust systems for risk management, safeguarding, and continuous improvement.
• Share on-call responsibilities on a rota basis with other senior team members.

People Management

• Lead, motivate, and support all staff, ensuring a culture of respect, teamwork, and accountability.
• Oversee recruitment, induction, supervision, and performance management of care and office staff.
• Identify training needs and implement ongoing staff development programmes.
• Organise and chair regular team meetings to promote communication and best practice.

Operational & Financial Oversight

• Manage daily operations, ensuring efficiency and high service standards.
• Oversee payroll and invoicing processes, ensuring accuracy and timeliness.
• Manage complaints constructively and ensure lessons learned are acted upon.
• Maintain financial control and support the Managing Director in achieving sustainable growth.
• Generate management reports to track performance, compliance, and client satisfaction.

Stakeholder Engagement & Growth

• Liaise effectively with clients, families, local authorities, healthcare professionals, and regulatory bodies.
• Build and maintain strong community links to promote the service and attract new business.
• Identify opportunities for new care packages, partnerships, and service developments.

Am I the right person for this Registered Home Care Manager job?

Essential

• Proven leadership experience in domiciliary or social care management (UK care sector).
• Excellent understanding of CQC regulations and compliance requirements.
• Strong organisational and decision-making skills with a focus on quality and outcomes.
• Exceptional communication and interpersonal abilities.
• Full UK driving licence and access to a vehicle.

Desirable

• Level 5 Diploma in Leadership and Management for Adult Care (or willingness to complete we can enrol you on it).
• Experience using digital care management software (e.g. Access People Planner, CarePlanner, or similar).