Regional Sales Director - Groups & MICE UK/Europe

Dorchester Collection; United Kingdom; On-site; GBP 60,000 - 90,000; Full time

Job summary

A luxury hotel group in the United Kingdom is looking for a Regional Sales Director to manage the UK & Europe MICE & Corporate Group account portfolio. The role involves developing new business opportunities, maintaining client relationships, and achieving revenue targets. Ideal candidates should have senior-level sales experience in the luxury market and exceptional communication skills. This position offers competitive benefits, including complimentary hotel stays and professional development opportunities.

Benefits

Complimentary stays with breakfast in all hotels

50% off at bars and restaurants

World class development opportunities

Private medical insurance

Qualifications

• Sales specific experience at a senior level within the luxury market.
• Ability to communicate effectively and confidently.
• Ability to anticipate clients’ needs.

Responsibilities

• Manage the UK & Europe MICE & Corporate Group account portfolio.
• Develop both existing and new business opportunities for all hotels.
• Generate qualified business leads for all Dorchester Collection properties.

Skills

Sales specific experience at a senior level within the luxury market

Ability to balance financial considerations

Persuasive/influencing skills

Communication skills in English

Ability to develop long lasting relationships

Job description

Hotel

Dorchester Collection

Division & Department

Job Title

Regional Sales Director

Contract Type

Permanent

Status

Full time

Position Overview

We care about your career and are known for having the absolute best people in the industry. When you join us as a Regional Sales Director you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a Regional Sales Director at Dorchester Collection here are just some of the great benefits you will receive:

• Complimentary stays with breakfast included in all 10 Dorchester Collection hotels
• 50% off at bars and restaurants within all of our Dorchester Collection hotels
• World class development opportunities
• Social events throughout the year
• Workday Lunches in the form of a prepaid contactless card
• Season ticket loan and cycle to work scheme
• Exclusive Access to a discount platform featuring 1000s of retailers
• Complimentary dry cleaning
• Private medical insurance

What you'll do

You’ll love what you do and take pride in delighting our clients. You will be responsible for managing the UK & Europe MICE & Corporate Group account portfolio for all Dorchester Collection Hotels. In this role, you will:

• Develop both existing and new business opportunities for all Dorchester Collection hotels along with maintaining relationships and driving maximum revenue potential from the UK/European territory into all hotels.
• With exceptional capability in creating client loyalty, you will produce strategic and measurable sales action plans and achieve individual goals set by the Senior Director of Regional Sales UK & Europe.
• Generate qualified group, meeting, incentive, conference and event business/leads for all Dorchester Collection properties, in line with rate & occupancy expectation, per property.
• Develop sales strategies to solicit and further develop business from existing accounts, to prospect and uncover new business and to gain market share from competitive set to match Dorchester Collection hotels’ revenue plan strategies.
• Manage sales activity in territory to increase awareness and positive image of Dorchester Collection.
• Travel to the properties and various tradeshows/events outside assigned territory as required and explore/research new tradeshow or exhibition opportunities.
• Arrange and facilitate key account appointments/presentations for visiting hotel colleagues to assigned territory – when necessary.
• Identify new Group RFP opportunities and work closely on RFP negotiations /re-negotiations and secure maximum number of Group RFPs that match hotels’ needs.
• Lead and manage FAM trips to all Dorchester Collection properties as necessary.
• Attend and participate in annual Dorchester Collection sales meeting and annual sales training.
• Keep accurate, clean, and up to date records of sales activities (advising client potential for all Dorchester Collection hotels) in Nexus database
• Keep accurate records of expenses and petty cash and manage/update assigned budget on a monthly basis.
• Prepare annual individual budget and manage final approved version.
• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As Regional Sales Director, you’ll have the opportunity to bring these to life and continue to create our legacy.

The items shared are the essence of a day in the life of a Regional Sales Director but we’ll make sure you are provided with specifics on how we care for our hotel. Business travel is a key requirement in this role.

What you'll bring

• Sales specific experience at a senior level within the luxury market
• Previous experience prospecting and converting business
• Ability to balance the financial considerations of the business and understanding of hotels’ marketing and business plans.
• Ability to communicate and interact effectively and confidently, with persuasive/influencing skills.
• Ability to develop long lasting relationships with both clients/guests and the hotel based teams.
• Communication is what keeps our departments running perfectly. You have great written and verbal communication skills in English
• Ability to anticipate clients’/agents’ needs.
• Adaptability within a busy working office environment and ability to work under pressure

Job Location

United Kingdom

Location

3rd Floor, 1 Knightsbridge SW1X 7LX London

Who we are

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.

If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email [e-mail] so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about updates.

Reference

2025-5765