Referral & Intake Coordinator

Shaw Trust; Maidstone; On-site; GBP 40,000 - 60,000; Part time

Job summary

A reputable social purpose organisation in Maidstone is seeking a part-time Administration Co-ordinator to manage incoming referrals via phone and email, coordinating assessments with Community Link Workers. You'll optimize management information related to client referrals. This role is for 22.5 hours per week, including mandatory availability on Thursdays and Fridays. The organization emphasizes inclusivity and offers numerous benefits, including annual leave, a pension scheme, and health initiatives.

Benefits

25 days annual leave plus bank holidays

2 days paid volunteering leave

Enhanced pension scheme

Health and Wellbeing initiatives

Flexible working requests from day one

Qualifications

• Champion and embrace change, with a balance of empathy and commercial awareness.
• Strong attention to detail and a rigorous approach to quality.

Responsibilities

• Deliver the required triage process for all referrals.
• Collect and disseminate management information related to client referrals.

Job description

A reputable social purpose organisation in Maidstone is seeking a part-time Administration Co-ordinator to manage incoming referrals via phone and email, coordinating assessments with Community Link Workers. You'll optimize management information related to client referrals. This role is for 22.5 hours per week, including mandatory availability on Thursdays and Fridays. The organization emphasizes inclusivity and offers numerous benefits, including annual leave, a pension scheme, and health initiatives.