Recovery Coach Team Operational Team Lead

NHS; Peterborough; Hybrid; GBP 38,000 - 47,000; Full time

Job summary

A prominent health and social care organization in Peterborough seeks a Recovery Coach Team Operational Team Lead to oversee a community support service. The role involves managing the Recovery Coach Team, developing sustainable work plans, and delivering training courses. A strong clinical background and prior management experience in community services are essential. Candidates should be adaptable and possess excellent communication skills. Salary ranges from £38,682 to £46,580 annually, with hybrid work possibilities.

Qualifications

• Current clinical professional registration required.
• Management experience in the NHS or equivalent required.
• Ability to travel countywide due to service needs.

Responsibilities

• Oversee daily operations of the Recovery Coach Team.
• Utilise resources to create sustainable workplans.
• Contribute to reporting requirements using data systems.
• Promote the service and increase referrals.
• Co-deliver evidence-based courses, both online and in-person.
• Lead safeguarding queries and link with relevant teams.

Skills

IT literacy

Excellent communication skills

Coaching Skills

Adaptability to service needs

Education

Professional Clinical Registration

Management Qualification

Train The Trainer or similar qualification

Coaching Qualification

Tools

Microsoft Office

Systm 1

Job description

Overview

Go back Cambridgeshire and Peterborough NHS Foundation Trust

The closing date is 29 September 2025

Recovery Coach Team Operational Team Lead

The Recovery Coach Team (RCT) is a time-limited service available to individuals aged 17 and over. The team provides a supportive step-down pathway for patients transitioning from secondary care services back into the community.

Using a combination of coaching techniques delivered by Recovery Coaches and lived experience offered by Peer Support Workers, the service delivers a mix of one-to-one and group sessions designed to help patients reconnect with and engage in their communities.

As the RCT is set for an exciting relaunch, we are seeking a motivated and passionate clinician with a strong commitment to recovery-focused practice to coordinate, support, and drive this team forward.

This can be a hybrid role however some in person attendance is essential.

The post is highly regarded and we encourage informal discussion prior to applying.

Main duties of the job

This post will be pivotal in the relaunching of this service which has previously been closed whilst a refocus and direction has been co-created.

This post will work in close conjunction with the Trust Wide Recovery and Inclusion Lead to provide daily line management and support of the Recovery Coach Team members whilst creating sustainable and embedded pathways within other services.

The post holder will be responsible for weekly allocation of referrals whilst balancing clinical, service and team members capacity needs.

The post holder will also be responsible for creating an ongoing work plan/timetable for the team that will support effective use of resources and allow increased visibility of the team and it\'s support available.

About us

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children\'s, adult and older people\'s mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.

To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.

Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

For further information on CPFT, please visit our website at www.cpft.nhs.uk

Job responsibilities

1. Work closely with the Trust Wide Recovery and Inclusion Lead to be responsible for the daily oversight and supervision of the Recovery Coach Team including Peer Support Workers and Recovery Coaches.
2. Be responsible for the effective utilisation of team/financial resources creating sustainable workplans for the Recovery Coach Teams that support the KPIs for patient contacts and outcomes.
3. Use data systems to contribute to the services reporting requirements, including the writing of reports when evaluating the service/projects.
4. Deliver presentations both internally and externally that promote and connect RCT to the wider community and to increase referral rates into the service.
5. To promote and oversee the team compliance with System 1 tracking, monitoring and compliance, according to policies and best practise.
6. Co-deliver high quality, evidence based co-produced courses that last between 90 minutes and 7 hours in length. These courses will be mainly online however some face-to-face teaching will be required and this may be in the community.
7. Be the named lead for all safeguarding queries - linking in with relevant teams/support as appropriate.

Person Specification

Qualifications

• Professional Clinical Registration (Current clinical professional registration)
• Management Qualification or evidence of managerial experience up to post graduate level in the NHS or equivalent
• Train The Trainer or similar teaching and learning qualification
• Coaching Qualification (this will be supported within first year in post)

Experience

• Experience of working in community services and/or working as part of a multi-disciplinary team
• Experience of supervising, appraising and developing staff
• Experience of dealing with service users and carers with complex mental health needs
• Experience of working towards KPIs and supporting/developing strategies to succeed to outcomes set.
• Knowledge / experience of social care system and safeguarding
• Experience of developing service user and carer involvement
• Lived experience of mental health
• Group facilitation

Physical Requirements

• Ability to travel countywide due to the demands of the service need

Skills and Abilities

• Excellent IT literacy using Microsoft Office and Systm 1
• Excellent communication skills (both written and verbal)
• Ability to flex and adapt quickly to service needs
• Coaching Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cambridgeshire and Peterborough NHS Foundation Trust

£38,682 to £46,580 a year per annum pro rata