Receptionist (Fixed Term Contract)

eTeach UK Limited; Coventry; On-site; GBP 14,000 - 15,000; Part time

Job summary

A dynamic Further Education provider is seeking a part-time Receptionist to provide a welcoming reception service for students, staff, and visitors. The ideal candidate will have customer service experience and a flexible approach to working hours. Responsibilities include operating the switchboard and assisting with clerical duties. Competitive benefits and a supportive working environment are offered.

Benefits

Free on-site parking

Excellent pension scheme

Access to professional development

Employee Assistance Programme

Employee discount scheme

On-site refectory

Discounted beauty treatments

Staff recognition schemes

Qualifications

• Experience of dealing with people in a customer-facing environment.
• Experience of reception and/or clerical duties.
• Willingness to achieve required qualifications within a specified timescale.

Responsibilities

• Provide an efficient and welcoming reception service.
• Operate the College's switchboard and postal services.
• Assist with clerical duties as needed.

Skills

Customer service skills

Communication skills

Attention to detail

Education

Minimum Level 2 qualification in Communication

Numeracy/Maths competency

Tools

Computer systems knowledge

Job description

Overview

Job Title: Receptionist (Up to 6-Month Fixed Term Contract). Location: Coventry College. Contract Type: Temporary / Part-Time / Term-Time Only (38-weeks per academic year). Hours per Week: 25 per week. Salary: £14,390 to £14,679 per annum pro-rated (dependent on qualifications and experience). FTE £25,160 - £25,664.

Coventry College is a dynamic Further Education provider at the heart of the city, offering high-quality vocational, technical, and professional education to learners of all ages, from Entry Level to Higher Education. Since forming in 2017, we’ve been committed to helping individuals transform their lives and supporting businesses to grow—strengthening the communities we serve. Our ambition is to help young people and adults to aspire to change their lives and those of their families. Through strong partnerships and a responsive, inclusive curriculum, we strive to deliver excellence in teaching and learning that evolves with industry needs and puts learners and employers in the best position for success. Recent investments in facilities, including electric vehicle tech, construction, and digital skills, ensure we stay at the cutting edge of industry needs.

About the Role

We are looking for a motivated and professional individual to join our team in a key business support role. You will play an important part in helping the College run smoothly and efficiently, contributing to the overall learner and staff experience. Whether supporting students, staff, systems, or services, you’ll bring a positive approach and a strong focus on customer service, teamwork, and attention to detail. This is a great opportunity to be part of a dynamic, forward-thinking college where your skills and contribution are truly valued.

The College is looking to appoint a part-time Receptionist who will be responsible for providing an efficient and welcoming reception service for students, staff and visitors to the College. You will also be required to operate the College’s switchboard, postal services and to assist with other clerical duties. You must have experience of customer facing roles and ideally have reception, switchboard and/or clerical experience. A flexible approach to working hours is essential:

• Monday – 12:00pm to 5:30pm
• Tuesday - 12:00pm to 4:30pm
• Wednesday – 12:00pm to 5:30pm
• Thursday – 12:00pm to 4:30pm
• Friday – 12:00pm to 5:00pm

Requirements

Must-Have:

• Minimum of Level 2 qualification, or equivalent competency, in Communication/Literacy and Numeracy/Maths or willingness to achieve in a specified timescale
• Experience of dealing with people in a customer facing environment
• Experience of reception and/or clerical experience
• Knowledge of computer systems

What we offer

• Free on-site parking, including EV charging points
• Excellent pension scheme with defined benefits (TPS)
• Access to continued professional development and training opportunities
• Employee Assistance Programme for health and wellbeing support
• Employee discount scheme offering savings on retail, travel, and more
• This role is eligible for Blue Light Card (BLC)
• On-site refectory serving a variety of food and drink options
• Discounted hair and beauty treatments at our in-house salon
• Staff recognition and award schemes celebrating your achievements
• A supportive, inclusive working environment

How to Apply

To apply, please complete our online application form, which is designed in accordance with Keeping Children Safe in Education statutory guidance. Please note that CVs will not be accepted. We do not accept unsolicited agency applications. We will contact preferred agencies if their support is required.

Applications close on Thursday 9th October 2025