Receptionist - Bank

Hallmark Care Homes; Wokingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family-run care home provider in Wokingham is seeking a Receptionist to ensure a welcoming atmosphere. The role involves greeting visitors, supporting administrative tasks, and managing mail. Candidates should have reception experience and strong organisational skills. The position offers career development, a range of benefits including a pension, and a work-life balance.

Benefits

Referral scheme

Life assurance

Pension plan

Discounts on stores

Structured shift patterns

Qualifications

• Experience in reception and working in a team.
• Ability to uphold company reputation and values.
• Proficient in administrative tasks.

Responsibilities

• Greet all visitors with warmth and professionalism.
• Assist with various administrative tasks.
• Manage mail efficiently.

Skills

Reception experience

Organisational skills

Customer service

Job description

Overview

Are you a friendly, professional, and organised individual looking to make a positive impact in a care home setting? We invite you to join the Hallmark Care Homes family as a Receptionist at Angmering Grange. In this role, you'll be the first point of contact for our residents, families, and visitors, ensuring a welcoming and professional atmosphere at all times.

Responsibilities

• Welcoming Presence: Ensure the reception area presents a friendly and professional image of the home, greeting all visitors with warmth and efficiency.
• Administrative Support: Assist the Business Administrator with various administrative tasks and support the Customer Relationship Manager with sales enquiries and home tours.
• Mail Management: Ensure residents receive their post promptly and prepare all outgoing mail daily.
• Training Coordination: Help coordinate training within the home, ensuring team members are aware of available courses and opportunities for development.

Who You Are

• Outstanding: Our team is highly rated by residents, relatives, and our communities, and we need someone who can uphold this reputation.
• Ethical: You do things the right way, living by our Charter and values.
• Experienced: You have a background in reception and experience working in a team, ensuring a smooth and welcoming front-of-house service.

What to Expect

At Hallmark Care Homes, we're dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the fullest. As a family-run provider with 22 care homes across the UK, we believe in nurturing relationships and creating a warm and welcoming environment for our residents. Each of our homes is equipped with innovative facilities and supported by a dedicated care team, ensuring the highest quality care available.

• Values-Driven Company: Work with a company that values people as its greatest asset.
• Career Growth: Benefit from industry-leading training and development opportunities, with excellent career progression.
• Outstanding Benefits: Enjoy a range of benefits, including a pension, life assurance, and optional healthcare.
• Exclusive Perks: Access our rewards and discount scheme - Hallmark Rewards.
• Work-Life Balance: Experience a healthy work-life balance with structured shift patterns.

Rewards Package

As well as a competitive salary, Hallmark Care Homes offers one of the best rewards packages in the care sector. Your generous benefits would include:

• Referral and Reward Scheme: Earn up to £250 per referral through our Care Friends app.
• Life Assurance: Peace of mind with our comprehensive life assurance package.
• Pension: Secure your future with our robust pension scheme.
• Development Opportunities: Grow with us as an organisation, with numerous development and progression opportunities.
• Discounts: Enjoy discounts on high street and online stores, hotels, travel, and more through our health scheme cashback.