Receptionist Adminstrator

Holmlands Medical Centre; Wirral; On-site; GBP 10,000 - 40,000; Full time

Job summary

A thriving medical practice in Wirral is seeking a Receptionist to join their friendly team. Responsibilities include dealing with patient queries and booking appointments, alongside various administrative tasks. Ideal candidates should have GCSEs in English and Maths, with customer service experience being beneficial. Training is provided, making it accessible for candidates with varying levels of experience.

Qualifications

• Past qualifications of GCSE Grade A to C in English and Maths will benefit.
• Experience of working in GP Practice will benefit but not essential.
• Customer service experience would be a great benefit.

Responsibilities

• Dealing with patient queries and booking appointments.
• Carrying out main reception duties with added administration work.
• Supporting the team and developing skills through training.

Skills

Customer service experience

Communication skills

Education

GCSE Grade A to C in English and Maths

Tools

GP Practice clinical system

Job description

An opportunity to join a thriving practice in a central location accommodating over 4000 patients. We are a friendly team working with admin staff and clinical varied professionals

Main duties of the job

Working with an administrative team of staff and clinical health care professionals. Work duties would involve dealing with patient queries, booking appointments working towards the practice target work.

About us

We are a very friendly team of admin staff with Practice Manager to support the team. We are all aware and working with good ethics. We work together to support and help to make the workload shared between.

Job responsibilities

The description of the job will vary, the applicant will be expected to carry out main reception duties with added administration work. The applicant will be encouraged to develop and train where needed and given opportunities that arise.

Person Specification

Qualifications

• Past qualifications of GCSE Grade A to C in English and Maths will benefit
• Past experience with GP Practice clinical system will benefit but not essential as training can be given
• Past experience in GP Practice will benefit but not essential

Experience

• Experience of working in GP Practice will benefit but not essential
• Experience working on the front line for patient care and customer service would be a great benefit
• Experience of working in GP Practice will benefit but not essential

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.