Receptionist / Administrator | Central London Community Healthcare NHS Trust

Central London Community Healthcare NHS Trust; Stevenage; On-site; GBP 20,000 - 30,000; Part time

Job summary

A community healthcare provider in Stevenage is looking for a dedicated individual to provide comprehensive reception and administrative support to the Contraception, HIV, and Sexual Health Service team. This part-time role requires flexibility in working hours, including some evenings. Responsibilities include booking clinics, processing referrals, and updating waiting lists. Ideal candidates will be proactive and sensitive to the health needs of patients. Flexible working options and a supportive work environment are offered.

Benefits

Comprehensive induction

Car lease scheme

Flexible working options

Annual travel card loan

Training and support for career development

Qualifications

• Ability to maintain confidentiality in sensitive health matters.
• Flexibility to work evenings and cover various administrative duties.
• Experience in booking clinics and processing new referrals.

Responsibilities

• Provide reception and administrative support to the Sexual Health Service team.
• Book clinics and process new referrals while updating waiting lists.
• Communicate appointment information to patients and clinical staff.

Job description

CLCH Hertfordshire Adult Community Services - CLCH NHS Trust

We provide a range of Community Services, and the Hertfordshire Division is recruiting!

To provide a comprehensive and high quality reception and administrative support service to the Contraception, HIV and Sexual Health Service team within Hertfordshire Sexual Health Service. The post holder will take responsibility for booking clinics, processing new referrals, updating waiting lists and communicating appointment related information to patients/carers and provide administration support to clinical staff.

PLEASE NOTE: ROLE IS NOT ELIGIBLE FOR SPONSORSHIP, DUE TO PART TIME HOURS

It is our vision to provide effective, efficient, non-judgemental, user-friendly, confidential and integrated services that deliver improvements in sexual health for the population of Hertfordshire. Flexible working is required to include central booking clinic cover and admin duties as required by the management team. The post holder will require flexibility to work evenings as and when required.

To maintain and promote at all times confidentiality and be aware of the sensitive nature of the Gum, HIV, sexual health and contraception service. The post holder will act on their own initiative in dealing with day-to-day issues.

Just as we care about our patients’ well‑being, we care about yours!

We can offer you:

• A comprehensive induction into the community service followed by a local induction to introduce you to the role
• Car lease scheme (only available for Band 5 and up)
• Flexible working options
• Annual travel card loan
• Training, support and development in your career

To have a full look at our benefits and what it’s like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits

Please refer to job description, person specification and CLCH Trust values, for outline of skills, knowledge and experience required.

This advert closes on Sunday 14 Dec 2025