Receptionist

Bupa Healthcare; England; On-site; GBP 13,000 - 18,000; Part time

Job summary

A leading healthcare provider is looking for a Receptionist at Chilton Meadows Care Home in Stowmarket. You will be the first point of contact for visitors, manage enquiries, and provide essential support to ensure smooth operations. Ideal candidates have experience in customer service and are approachable and organised. This part-time position offers a salary of £12.80 per hour and a variety of employee benefits including healthcare support and flexible working options.

Benefits

Free access to 24/7 health support

Annual allowance for healthcare products

Early access to earned wages

28 days holiday

Sick pay scheme

Long service rewards

Free meal on every shift

Interest-free annual travel loan

Pension plans

Parental leave schemes

Discounts at gyms and fitness facilities

Qualifications

• Experience as a Receptionist with excellent customer service skills.
• Friendly and approachable manner, both face to face and over the phone.
• Organised with the ability to build strong relationships.

Responsibilities

• Act as the first point of contact for all visitors to the home.
• Manage new enquiries and provide advice and support.
• Conduct show-arounds within the care home.

Skills

Multi-line Phone Systems

Customer Service

Computer Skills

QuickBooks

Office Experience

Medical Receptionist

Job description

Receptionist

Chilton Meadows Care Home Stowmarket IP14 1HL

Salary 12.80 per hour

Permanent Part Time 24 hours.

Working days to be discussed

We make health happen

Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person‑centred care supporting independence and honouring choice to help our residents live their best lives.

About the role

You'll help us make health happen by :

• Acting as the first point of contact for all visitors to the home
• Taking responsibility for managing new enquiries
• Providing advice and support both face to face and over the phone
• Conducting show‑arounds within the care home
• Supporting the Home Manager and Administrator with clerical duties such as maintaining paper work and filing
• Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed

Key Skills / Qualifications needed for this role

You’ve worked as a Receptionist before with experience in providing excellent customer service you’ll have a friendly manner both face to face and over the phone. You’re approachable and organised and have the ability to build strong relationships with our residents their families and internal teams. Dedicated and efficient with an ability to handle a varied workload but importantly your caring attitude underpins everything you do - to make a real difference to peoples lives.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health from mental and physical to financial social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more :

• My Healthcare - Free access to 24 / 7 support advice and treatment for a variety of health‑related issues including remote GP appointments physiotherapy and mental health support
• Annual allowance which you can redeem against a menu of Bupa healthcare products all to the approximate value of 350
• Wagestream - Have early access to up to 40% of your earned wages within minutes
• 28 days holiday
• We offer a sick pay scheme to our frontline teams as an addition to statutory sick pay to help provide some reassurance and financial support during longer absences.
• Long service - For every milestone at Bupa we will reward you with ecards extra holidays and money!
• Free meal on every shift
• Interest‑free annual travel loan to enable the purchase of public transport annual season tickets
• We offer a range of Bupa pension plans find out more on our career site
• Parental leave - We have schemes for adoption birth parents and co parents -find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice choose their treatment and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa

We’re a health insurer and provider. With no shareholders our customers are our focus. Our people are all driven by the same purpose helping people live longer healthier happier lives and making a better world. We make health happen by being brave caring and responsible in everything we do.

We encourage all of our people to Be you at Bupa we champion diversity and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview / assessment to every disabled applicant who meets the minimum criteria for the role. Well make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Please note this role is not at or above RQF Level 3 and is not included under the UKs Points Based Immigration System for sponsorship by an employer.

Key Skills

Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette

Employment Information

Employment Type : Hourly

Department / Functional Area : Administration

Experience : years

Vacancy : 1