Receptionist

Darwin Escapes; Bewaldeth; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading hospitality company is looking for a Receptionist to join their team at a stunning retreat in Cockermouth. This part-time role offers a competitive hourly rate of £12.21 and requires flexibility across various shifts. Responsibilities include guest assistance, handling queries, and managing cash. Enjoy great perks including discounted staff breaks and access to resort facilities.

Benefits

Competitive rate of pay

Enhanced holiday entitlement

Discounted staff breaks

Free use of resort facilities

Food discount

Free complimentary round of Golf

Discounts on spa treatments

'Introduce a friend' recruitment bonus

Company employee sick pay

Compassionate leave pay

Employee Assistance Programme

Access to training programme

Cycle to work scheme

MediCash cash plan

Qualifications

• Excellent customer service and strong communication skills are essential.
• A driving licence and the ability to drive is advantageous.

Responsibilities

• Meet and greet resort guests.
• Assist guests with any queries they may have.
• Advise on the local area.
• Issue accommodation keys and information.
• Advise guests on events within the resort.
• Handle telephone calls.
• Deal with customer complaints.
• Accurate cash handling.

Skills

Customer service

Communication

Job description

Job Description

Location: Bewaldeth

We are looking for a Receptionist to join our team at Keswick Reach Lodge Retreat in Cockermouth, Cumbria.

Great hourly rate of £12.21!

This is a permanent part‑time position of 16 hours across 2 variable days, including weekends and bank holidays. Shifts may include Friday and Saturday, Monday and Tuesday, or Saturday and Sunday, on a rotating schedule arranged in advance. Flexibility is essential to suit the needs of the business.

Company Overview

Darwin Escapes has 26 amazing destinations across the United Kingdom, each of which has its own unique offering. Whether you are looking for a role in food and beverage, grounds, maintenance, housekeeping, entertainment or at a management level, the Darwin family will have the career waiting for you!

About The Role

Main responsibilities:

• Meet and greet resort guests.
• Assist guests with any queries they may have.
• Advise on the local area.
• Issue accommodation keys and information.
• Advise guests on events within the resort.
• Handle telephone calls.
• Deal with customer complaints.
• Accurate cash handling.

Requirements

Excellent customer service and strong communication skills are essential. A driving licence and the ability to drive is advantageous to get to and from the retreat.

What’s In It For You

• Competitive rate of pay.
• Enhanced holiday entitlement (with the option to cash in a number of holidays per year).
• Discounted staff breaks at our luxurious holiday resorts across the UK.
• Free use of all Darwin Escapes resort facilities including many of our free gyms and swimming pools.
• Food discount across all resorts.
• *Free complimentary round of Golf.
• Discounts on spa treatments.
• *'Introduce a friend' recruitment bonus.
• *Company employee sick pay.
• Compassionate leave pay.
• Employee Assistance Programme.
• Free access to the Darwin Academy training programme to help further your career and skill levels.
• Cycle to work scheme.
• MediCash cash plan.
• Subject to terms and conditions

Contract & Compensation

Contract type: parttime

Salary: £12.21 Hourly

Closing Date

Thursday 1st January, 2026