Receptionist

Total Facilities Recruitment Limited; Abertillery; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading recruitment agency is seeking a receptionist for a short-term assignment in Newport, UK. The role involves providing high-level customer service to visitors, managing the reception area, and handling inquiries via phone and email. The ideal candidate will have experience in a customer-facing position, such as in hotels or corporate environments, and possess fantastic communication skills. Professional attire is required, including a black/navy suit, white shirt, and appropriate footwear.

Qualifications

• Experience in a customer-facing role, ideally in hotels, corporate, airlines, or marketing/events.
• Must present a professional appearance with business attire.
• Strong communication skills to interact with high-profile clients.

Responsibilities

• Welcome visitors and provide directions to ensure a 5-star service.
• Answer and manage calls and emails promptly.
• Maintain the reception area and assist with queries from visitors.
• Sign in visitors and handle their requests.

Skills

Customer service experience

Fantastic communication skills

Professional appearance

Friendly and approachable demeanor

Job description

We are currently looking for a receptionist to work on our clients site within Newport working in the front of house team ensuring all tenants and visitors receive a 5* service.

The position is working in the front of house team working on the ground floor ensuring incoming visitors are seen to and assisted accordingly, emails and phone calls are answered and dealt with and dealing with any additional queries from visitors. There is also administrative duties involved.

Receptionist

Newport

11th and 12th December

8am-4:30pm

Responsibilities

• Ensure a five* service is delivered by welcoming visitors and directing them accordingly
• Ensure all calls and emails are answered promptly and accordingly
• Manage the reception and helpdesk inbox
• Deal with any queries from occupiers or workers
• Signing in visitors and helping with directions
• Report any relevant information and issues to Front of House Manager and designated Facilities Management team
• Ensuring the front of house area is immaculately presented - replenish stock in kitchens and ensure areas are tidy

We are looking for candidates with customer facing experience in:

• Hotels
• Corporate
• Airlines
• Marketing/Event

Looking for someone that is enthusiastic about ensuring a high level of service is delivered at all times.

Friendly, professional, bubbly personality.

Always be extremely well presented (must own a Black/Navy Suit with matching Blazer, White Shirt, Black Court Shoes (tie for male)).

Fantastic communication skills as you will be dealing with high profile clients.

DUE TO THE LEVELS OF APPLICATIONS, ONLY SUITABLE CANDIDATES WILL BE CONTACTED