Reception Manager & Health & Safety Lead (GP Practice)

Byfield Medical Centre; Daventry; On-site; GBP 30,000 - 40,000; Full time

Job summary

A healthcare facility in Daventry is seeking a confident and experienced Reception Manager to lead its busy front-of-house team. The role includes overseeing reception operations, ensuring high quality patient service, managing staff absences, and acting as the Health and Safety officer. Ideal candidates should possess strong leadership abilities, excellent communication skills, and prior experience in a GP practice. This position offers a dynamic and supportive environment focused on delivering exceptional patient care.

Qualifications

• The candidate should have experience in a senior reception or supervisory role.
• Candidates must manage appointment diaries and patient queries.

Responsibilities

• Lead, supervise and develop the reception team.
• Ensure timely handling of patient queries and complaints.
• Maintain cleanliness and infection control standards.

Skills

Leadership skills

Communication

Organizational skills

IT proficiency

Interpersonal skills

Multitasking ability

Education

GCSE level in English and Maths

Tools

EMIS

Docman

Job description

A healthcare facility in Daventry is seeking a confident and experienced Reception Manager to lead its busy front-of-house team. The role includes overseeing reception operations, ensuring high quality patient service, managing staff absences, and acting as the Health and Safety officer. Ideal candidates should possess strong leadership abilities, excellent communication skills, and prior experience in a GP practice. This position offers a dynamic and supportive environment focused on delivering exceptional patient care.