Reception Manager

JKS Restaurants Holdings Ltd; City Of London; On-site; GBP 48,000 - 50,000; Full time

Job summary

A prestigious restaurant group in London is seeking an experienced Reception Manager. You will create a welcoming first impression and ensure exceptional guest experiences. The ideal candidate has previous experience managing receptions in quality restaurants and is passionate about customer service. This full-time role offers a competitive salary of up to £50,000 annually.

Qualifications

• Previous experience as a Reception Manager or Head Receptionist in a quality restaurant.
• Ability to build rapport with guests and encourage repeat business.
• Skills in managing reservations and communicating professionally.

Responsibilities

• Ensure a welcoming and engaging first impression.
• Manage reservations and walk-ins efficiently.
• Handle guest queries face to face, by phone, and email.

Skills

Customer service

Reservation management

Interpersonal skills

Job description

Overview

Reception Manager - Brigadiers. Salary - Up to £50,000 pa. Schedule - Full Time. Experience - previous experience in a quality restaurant. Brigadiers are seeking a Reception Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Reception Manager looking for a new role in an award winning, critically acclaimed group.

The Restaurant

Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves.

The Position

We\u2019re looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish.

Responsibilities

• Prior experience as a Reception Manager or Head Receptionist in a fast paced, quality restaurant.
• Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom.
• Effectively managing reservations and walk-ins to maximise covers during service.
• Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

Experience & Employment Details

• Experience: Required
• Employment: Full-time
• Salary: £48,000 – £50,000 yearly

About JKS Restaurants Holdings Ltd

The Group: We currently have 28 brands in central London, 6 Michelin stars, 4 Michelin bib gourmands and 7 of our restaurants is in the top 100 restaurants in London. We’re an incredibly diverse group of restaurants within Central London.