Reception Assistant Manager

Compass Group UK & Ireland; Abingdon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality management company is seeking a full-time Reception Assistant Manager in Abingdon, England. The ideal candidate will provide first-class reception service and administrative support while maintaining a positive brand image. Excellent communication and organisational skills are essential. The role offers competitive pay and a range of employee benefits, including healthcare and discounts.

Benefits

Medicash - Healthcare benefits, including dental and optical

Aviva Digicare - Free annual healthcare check

Entertainment discounts

Meals on duty

Pension scheme and Life Assurance

23 days + BH and an additional day for birthday

Qualifications

• Ability to prioritise tasks effectively.
• Demonstrate complaint handling skills.
• Training experience is a plus.

Responsibilities

• Creating a warm and welcoming atmosphere.
• Answering incoming calls in a friendly manner.
• Providing administrative support.
• Managing ordering and distribution of office supplies.
• Ensuring office tidiness.
• Representing the company positively.
• Handling HR tasks during manager's absence.
• Covering Duty Manager shifts as needed.

Skills

Excellent verbal and written communication skills

Fantastic organisational skills

Competent in Microsoft Office

Passion for delivering excellent customer service

Ability to develop and maintain good working relationships

Exceptional timekeeping and reliability

Tools

Opera Cloud

General office equipment

Reservations

Job description

Job Introduction

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Job Title: Reception Assistant Manager (full time, 40 hours per week)

We're currently recruiting a friendly Reception Assistant Manager to provide first-class reception service for Levy. As an Reception Assistant Manager, you will work in a welcoming team to ensure that all staff and visitors are greeted and dealt with in a warm and efficient manner. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go above and beyond.

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (including up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH and an additional day off for your birthday
• 2 days additional leave, following return from maternity leave during first year back
• Competitive and supportive family benefits
• Holiday purchase scheme
• Ongoing training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Could you bring your spark to Levy? Here's what you need to know before applying:

Responsibilities

• Creating a warm and welcoming atmosphere for all staff and visitors
• Answering all incoming calls in a friendly manner
• Providing administrative support across a diverse range of areas
• Managing the ordering and distribution of office supplies
• Ensuring the office area is always kept neat and tidy
• Representing Compass Group UK&I and maintaining a positive brand image
• Handling HR aspects for the department when the Manager is on annual leave, if needed
• Cover Duty Manager shifts when required

Ideal Candidate

• Have excellent verbal and written communication skills
• Possess fantastic organisational skills with the ability to prioritise tasks
• Be competent in using Microsoft Office and general office equipment
• Display passion for delivering excellent customer service
• Be an excellent team player
• Have the ability to develop and maintain good working relationships
• Demonstrate exceptional timekeeping and reliability
• Complaint Handling
• Training
• Opera Cloud
• Reservations

Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/1609/94169004/52762803/SU #Venues Collection

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!