Reception/Administration Assistant

NHS; Hull and East Yorkshire; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading health service provider in Hull is seeking a dedicated Band 2 Reception / Admin Assistant to support the Integrated Sexual Health team. This role involves flexible shifts across multiple locations. Ideal candidates will have experience in administration, excellent interpersonal and organisational skills, and be comfortable handling sensitive information. The position offers a chance to contribute significantly to healthcare operations.

Benefits

Access to excellent benefits

Opportunities for professional growth

Qualifications

• Experience in an office environment and general office procedures required.
• Must handle sensitive information in compliance with data protection.
• Ability to learn new software and patient record systems.

Responsibilities

• Support the day-to-day function of the reception desk.
• Prioritise tasks and ensure processes are met efficiently.

Skills

Organisational skills

Interpersonal skills

Communication skills

Attention to detail

Confidentiality awareness

Education

Level 2 in Business Administration or Customer Service

Word processing to RSA 2 standard

European Computer Driving License (EDCL)

Tools

Microsoft Word

SystmOne

Job description

We are currently recruiting to a dedicated and enthusiastic Band 2 Reception / Admin Assistant to join our Integrated Sexual Health team. This position offers 37.5 hrs per week, reception cover is required across the main hub; Wilberforce Health Centre and the Hull and East Riding area, working flexibly to ensure all shifts are covered. The successful candidate will support the reception and administrative duties, playing a vital role in the smooth operation of the service.

Main duties of the job

Key responsibilities include supporting the day to day function reception desk, prioritising tasks, as well as ensuring that all processes and deadlines are met efficiently. Attention to detail and the ability to produce quality work are essential. We are seeking an applicant who is well-organised, possesses good interpersonal skills, and is comfortable working both independently and as part of team. Good communication and confidentiality awareness are crucial, as the role regularly involves dealing with sensitive information. Good knowledge of software programs including Microsoft and adaptability to learn patient record systems are also required. Applicants must demonstrate the ability to handle confidential and sensitive information in accordance with data protection guidelines. Good organisational and computer skills are essential.

For more information around shift rotation and service delivery or you would like more information on the role, please contact Emma Fletcher, Admin Team Lead on 07964686688 or email [e-mail]

About us

At CHCP, we're passionate about people, we recognise that high quality care is delivered by high quality professionals who are appreciated, respected, and supported, which is why we want to give all our colleagues the chance to shine.

Work with us and you'll be more than just a number. Our people are our shareholders, and their thoughts and opinions are always heard;at CHCP you have a real voice.

Compassion is at the heart of our business; our colleagues work together to deliver first class healthcareto thousands of people. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.

CHCP CIC employees have access to an excellent range of benefits; for further information, please click on the 'CHCP Perks and Rewards' link.

Job responsibilities

Please see the job description and person specification attached to this job advert for full details on the role.

Person Specification

Qualifications

• Level 2 in Business Administration or Customer Service or equivalent knowledge and experience
• Word processing to RSA 2 standard European Computer Driving License (EDCL) or able to demonstrate appropriate level of skill

Knowledge & Experience

• Knowledge of a range of routine administration procedures
• Knowledge of Microsoft Word
• Previous experience of working in an office environment and carrying out general officer procedures
• Knowledge of other Microsoft packages
• Experience of SystmOne functions
• Previous NHS experience
• Previous experience of working with general public

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.