Ralph Lauren Operations Manager

Ralph Lauren; Swindon; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading fashion brand in Swindon is looking for an Operations Manager to lead a high-performing team. The successful candidate will have a proven track record in retail management and will be responsible for operational excellence and team development. Competitive compensation and benefits offered including healthcare and career development opportunities within a dynamic, inclusive workplace culture.

Benefits

Competitive compensation package

Healthcare benefits

Retail discounts

Career development opportunities

Dynamic workplace culture

Qualifications

• Proven track record in retail management with significant people leadership.
• Expert understanding of high-volume retail operations and inventory management.
• Outstanding communication and team development skills.

Responsibilities

• Inspire and develop a high-performing team through purposeful leadership and coaching.
• Spearhead operational excellence through innovative inventory management solutions.
• Drive business growth through strategic KPI management and commercial insights.

Skills

Retail management experience

Problem-solving skills

Team development skills

Commercial acumen

Job description

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

OPERATIONS MANAGER - SWINDON

Join the World of Ralph Lauren. Are you ready to lead a high‑performing team at one of fashion's most iconic luxury lifestyle brands? We're seeking an exceptional Operations Manager to drive excellence at our Swindon location.

The role combines strategic leadership with hands‑on operational expertise to deliver an exceptional Ralph Lauren experience.

Essential Duties & Responsibilities

• Leadership Excellence:
  • Inspire and develop a high‑performing team through purposeful leadership and coaching.
  • Create an inclusive, high‑energy environment that embodies Ralph Lauren's values.
  • Drive team performance through clear accountability and meaningful development opportunities.
  • Implement strategic initiatives that enhance team capabilities and store performance.
• Commercial & Operations Mastery:
  • Spearhead operational excellence through innovative inventory management solutions.
  • Drive business growth through strategic KPI management and commercial insights.
  • Optimize store layout and product flow to maximize sales opportunities.
  • Lead inventory management processes ensuring optimal stock levels and minimal shrinkage.
  • Champion operational best practices across all store functions.

Experience, Skills & Knowledge

• Proven track record in retail management with significant people leadership.
• Expert understanding of high‑volume retail operations and inventory management.
• Strong commercial acumen with demonstrated ability to drive business results.
• Agile leadership style with excellent problem‑solving capabilities.
• Luxury or premium retail environment preferred but not essential.
• Outstanding communication and team development skills.

What We Offer

• Be part of Ralph Lauren's iconic legacy.
• Competitive compensation package.
• Extensive benefits including healthcare and retail discounts.
• Career development opportunities within a global organization.
• Dynamic, inclusive workplace culture.