Radiology Booking Coordinator

NHS; Redhill; On-site; GBP 19,000 - 22,000; Part time

Job summary

An acute hospital trust is seeking a part-time Booking Coordinator to manage appointments for diagnostic scans. The role involves making and receiving calls, as well as ensuring efficient office administration and providing reception services. The successful candidate will work at multiple hospital locations on a rotating basis and must demonstrate relevant experience and professionalism. Competitive pay between £19,949 to £21,278 per annum is offered.

Benefits

Travel costs will be reimbursed

Qualifications

• Candidates must evidence relevant experience for the role.
• A complete and accurate application is required.
• Suitability for the role should be demonstrated in the supporting statement.

Responsibilities

• Manage booking of hospital appointments for diagnostic scans.
• Make and receive calls for appointment scheduling.
• Provide a face-to-face reception service.

Skills

Good standard of written English

Customer service skills

Flexibility

Education

Relevant mandatory professional registration

Job description

We are looking for a part time Booking Coordinator to manage hospital appointments for a range of scans in our Diagnostic Imaging Department. This will primarily involve making and receiving calls to book appointments, however, office administration and providing a face to face reception service also form part of the role.

You will join a friendly team of around 30 people who provide a booking and administration service for patients. You will be required to work 1 weekend in 3 months on a rostered basis. You will also be required to work at East Surrey Hospital, Crawley Hospital, Horsham Hospital and Caterham Dene Hospital on a rotating basis, therefore a high degree of flexibility will be required. Travel costs will be reimbursed*

The successful candidate will join a close friendly team, where we actively support personal development, celebrate success.

Main duties of the job

For further information, please see the attached trust job description and person specification for a full list of duties and responsibilities.

About us

We provide emergency and non-emergency services to the residents of East Surrey, North-East West Sussex, and South Croydon, including the major towns of Crawley, Horsham, Reigate and Redhill; a community of over 535,000 people. We provide acute and complex services and a range of outpatient, diagnostic services whilst Crawley Hospital and Horsham in West Sussex and Caterham Dene Hospital and Oxted Health Centre in Surrey provide less complex planned services. In 2019 the Care Quality Commission (CQC) rated our services as 'Outstanding' and we are one of the best performing Trusts in England:

• Winners of Health Service Journal Acute Trust of the year award 2021.
• National Patient Safety Awards winner and strive to be a beacon for safety in all that we do.
• We are rated the sixth highest trust in the South East and in the top 25% nationally for staff recommending the Trust as a place to work or receive treatment.

Job responsibilities

Once you understand the requirements outlined in the advert, please ensure your application accurately reflects where you match them. For further information regarding the role please read the attached Job Description and Person Specification.

Person Specification

Criteria

• Evidence of a good standard of written English appropriate to the role
• A complete and accurate application
• Suitability for role evidenced in supporting statement
• Evidence of essential experience for role
• Meet the essential education/qualifications required for the role
• Hold the necessary mandatory professional/clinical registration
• Evidence of the Trust values and behaviours
• Evidence of any other essential criteria outlined in the person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£19,949 to £21,278 a yearper annum plus high cost allowance