Quality Improvement Advisor

NHS; City Of London; On-site; GBP 56,000 - 64,000; Full time

Job summary

A healthcare organization in London seeks an experienced Quality Improvement Advisor to lead initiatives in delivering quality care. The ideal candidate will provide coaching to clinical teams and facilitate training programs. Key qualifications include QI certification and experience with change management techniques. Strong analytical skills are essential. This position offers a salary between £56,276 to £63,176 per annum.

Benefits

Comprehensive benefits package

Healthy work-life balance

Qualifications

• Evidence of knowledge and skill in the Model for Improvement.
• Experience of facilitating group discussions, training, and team working.
• Demonstrable knowledge of process mapping and redesign techniques.

Responsibilities

• Quality improvement coaching for clinical teams.
• Deliver QI development programmes across the Trust.
• Analysis and data management for improvement initiatives.

Skills

Quality improvement coaching

Change Management Working

Analytical and Judgment Skills

Facilitating group discussions

Education

Evidence of QI qualification

Coaching qualification/training

Tools

LEAN tools

Job description

Go back South London and Maudsley NHS Foundation Trust

Quality Improvement Advisor

The closing date is 08 October 2025

The Improvement Service is part of the Quality Centre within The South London and Maudsley NHS Foundation Trust. The service plays a key role in enabling the Trust to use adopted improvement methodology within the context of Our Care Improvement System, (the Trust's quality management system) and to deliver the Trusts strategic ambitions set out in Changing Lives Aiming High strategy. The work of the service underpinned by improvement and organisational science, theories and principles and evidence-based practice, to enable services, teams and individuals to work at their best to deliver safe and effective care and outcomes that matter to patients, families and carers.

Main duties of the job

About the role:

The primary purpose of the Quality Improvement (QI) Programme is to take a lead role in the transformation of the culture of the Trust to one of continuous improvement which is delivered through the Trusts 5 strategic objectives and quality management system, namely Our Care Improvement System (Care IS). Our approach enables active participation of staff service users/ carers in the design, implementation, monitoring and evaluation of system wide improvements using the established methodologies (quality improvement methods, pilot and evaluation methods, organisational psychology and behaviour change).

The QI advisor role will work as a member of the QI team and provide QI coaching to clinical teams and co deliver the Trust wide QI development programmes. Integral to the coaching is the ability to coach people on using data for improvement to reduce unwarranted variation in practice.

Candidates who are successful at the shortlisting stage will be invited to interview on Thursday 28/10/2025 - you will need to be available for the whole day.

About us

About the location:

Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2). We also provide services and operate across other locations, such as London boroughs of Croydon, Lambeth, Lewisham and Southwark; and substance misuse services for residents of Bexley, Lambeth, Greenwich and Wandsworth. The team base is at the Maudsley and this is an in person role. Travel will be required across sites.

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It\'s important to us that you feel valued and appreciated and that is why we have a comprehensive benefits package on offer.

For a full list of our benefits please visit: https://www.slam.nhs.uk/media/421262/Working%20at%20SLaM.pdf

We look forward to receiving your application.

Job responsibilities

The QI Advisor will work as part of the Improvement Service and key responsibilities include:

• Quality improvement coaching
• QI training
• Change Management Working
• Communication and relationships
• Programme manage improvement work
• Professionalism
• Analysis and Data Management
• Governance

Please refer to the job description for further information

Person Specification

Qualifications

• Evidence of QI qualification/ in depth training course completed
• Coaching qualification/training

Experience

• Evidence of knowledge and skill in the Model for Improvement/ LEAN and associated tools and techniques
• Experience of facilitating group discussions, training and team working

Knowledge

• Demonstrable knowledge of process mapping and redesign techniques, demand and capacity analysis
• Analytical and Judgement Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

South London and Maudsley NHS Foundation Trust

£56,276 to £63,176 a yearper annum inclusive of HCAS