Quality & Governance Assistant

MSI Reproductive Choices; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare organization is seeking a Quality Governance Assistant to ensure clinical excellence and drive a culture of compliance and improvement. The role involves regular site visits and collaboration with various teams to monitor quality indicators and provide technical support. Ideal candidates will possess strong leadership experience and communication skills along with IT proficiency. A valid UK professional registration is required.

Qualifications

• Experience in a leadership role within the healthcare sector.
• Ability to build relationships and communicate effectively.
• Proficient in Excel and IT applications.

Responsibilities

• Ensure clinical and operational excellence across the region.
• Conduct internal inspections aligned with the CQC framework.
• Monitor quality indicators and support technical advice.

Skills

Leadership in healthcare

Excellent communication skills

Excel Intermediate or above

Highly IT-literate

Analytical capability

Experience in multidisciplinary teams

Stakeholder relationship building

Education

Current UK professional registration

Tools

Microsoft Word

Outlook

Datix

Maxims

SurveyMonkey

One Trust

Job description

Job summary

TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING
LINK;https://globaleur241.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/6611

PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK

Main duties of the job

Reporting to the Quality & Governance Business Partner, youll play a key role in ensuring clinical and operational excellence across the region.

This is a field-based role requiring regular visits to centres, helping to foster a culture of continuous improvement, learning, and compliance. Youll contribute to internal inspections aligned with the CQC framework and support the delivery of our national Quality Strategy.

Your work will involve monitoring quality indicators, analysing data, reviewing risk registers, and supporting teams with technical advice and capacity building. Youll collaborate with a wide range of stakeholders, including clinical teams, centre managers, ICBs, and regulatory bodies.

About us

Only when choice is a reality for each of us, can we create a better, more equal world for everyone. Here at MSI Reproductive Choices UK we are proud to be a social enterprise that is changing the world for the better, we reinvest and donate our profits towards creating a positive social change across 37 countries globally.

As one of the world's leading providers of sexual and reproductive healthcare our aim is simple: to empower clients to make the reproductive choices that are right for them. That is what we mean by client-centred care.

At MSI, our client-centred care philosophy means respecting our clients as active partners in their own service, caring about who our clients are, their experiences, and how they feel before, during and after they access care with us.

We're proud to be an equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

MSI Reproductive Choices is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.

Job description

Job responsibilities

For full details, view the job description: https://www.msichoices.org.uk/wp-content/uploads/2025/08/Job-Description-Quality-Governance-Assistant-May2025.pdf

Person Specification

Skills

Essential

• Experience of working in a leadership role within the healthcare sector, either operationally, multi-site support, clinical or non-clinical
• Excellent communication skills, able to build relationships across multiple teams and communication effectively
• Excel Intermediate or above
• Highly IT-literate; comfortable using Microsoft Word and Outlook, IT systems like Datix and Maxims, and internet-based applications such as SurveyMonkey and One Trust or similar
• Proven ability to work in a multidisciplinary team, across organisational levels and departments
• Internal and external stakeholder working and relationship building
• Excellent analytical capability: able to anticipate obstacles and thinks ahead to draw logical solutions to problems
• Experience and/or training in monitoring outcomes and effectiveness

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration: Applicants must have current UK professional registration. For further information please see

Additional information

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration: Applicants must have current UK professional registration. For further information please see

Employer details

Employer name: MSI Reproductive Choices

Address: MSI Reproductive Choices, United Kingdom - North West / West Midlands (UK centres), B15 2UL

Employer\'s website