Quality Engineer/Executive

ZipRecruiter; Stevenage; On-site; GBP 40,000 - 55,000; Full time

Job summary

A global organization specializing in vendor-managed services is seeking an experienced Quality Engineer in Stevenage. The role involves leading quality assurance strategies, enhancing customer satisfaction, and ensuring compliance with industry standards. Ideal candidates will have a relevant quality qualification, experience in a contract manufacturing environment, and strong problem-solving skills. Competitive benefits include onsite gym and additional holidays.

Benefits

Onsite gym equipment

22 days holiday plus bank holidays

Perk Box

Virtual Care – GP Service

Pension

Qualifications

• Experience in a quality engineering or assurance role within electronics, supply chain, or manufacturing industries.
• Strong experience with quality tools and methodologies.
• In-depth knowledge of ISO 9001 and other relevant quality standards.

Responsibilities

• Lead and support continuous improvement initiatives for quality and efficiency.
• Conduct root cause analysis and report on quality metrics and KPIs.
• Serve as the primary quality liaison with customers.

Skills

Problem-solving

Communication

Interpersonal skills

Experience managing supplier quality

Knowledge of ISO 9001

Education

Relevant quality qualification

Tools

Microsoft Office

Quality management software

Job description

Overview

Quality Engineer/Executive. My client is an established and growing global organisation that specialises in delivering customised vendor-managed services that integrate component sourcing, warehousing, kitting and global distribution. They support clients operating in complex and regulated industries including Aerospace & Defence, Medical, Rail and Industrial sectors. Employing nearly 200 people worldwide and with a turnover of over £200million, this is truly an exciting time to be part of this dynamic company.

We are looking for an experienced Quality Engineer who comes from a Contract Manufacturing Environment to lead, develop, and implement robust quality assurance and continuous improvement strategies. This will ensure the highest standards of product and service quality across bespoke kitting solutions, third-party logistics (3PL), smart logistics, and supply chain services. The Quality Engineer will drive compliance with customer, industry, and regulatory requirements, while fostering a culture of quality excellence throughout the organisation and supply chain. You will focus on optimizing processes, reducing defects, and enhancing customer satisfaction through proactive quality planning, effective supplier management, risk mitigation, and innovative solutions tailored to complex electronics and logistics environments.

Responsibilities

• Lead and support continuous improvement initiatives using tools to enhance quality, efficiency, and cost-effectiveness.
• Conduct root cause analysis of quality issues and implement effective corrective and preventive actions (CAPA).
• Evaluate, develop, and monitor suppliers to ensure the quality of materials, components, and outsourced services.
• Conduct supplier audits, assess performance, and work collaboratively to drive improvements.
• Address supplier non-conformances and develop quality improvement plans.
• Serve as the primary quality liaison with customers, addressing concerns, managing complaints, and ensuring customer-specific requirements are met.
• Lead investigations of non-conformances and implement solutions to prevent recurrence.
• Develop, maintain, and improve quality documentation including procedures, work instructions, inspection plans, and control plans.
• Monitor and report on quality metrics and KPIs (e.g., OTIF, defect rates) to senior management and customers.
• Train and coach employees at all levels on quality standards, tools, and best practices.
• Promote a culture of accountability, continuous improvement, and customer focus.
• Provide quality engineering support during the development, launch, and ongoing operation of bespoke kitting and logistics solutions, including leading and reviewing First Article Inspections (FAI).
• Support risk management activities, such as control plan creation, and process validation.

Skills & Qualifications

• Relevant quality qualification and experience in a quality engineering or assurance role within electronics, supply chain, or manufacturing industries.
• In-depth knowledge of ISO 9001 and other relevant quality standards and regulations.
• Understanding of quality requirements and challenges within contract electronic manufacturing industry.
• Desirable in-depth knowledge of AS9100 quality standard.
• Strong experience with quality tools and methodologies.
• Excellent problem-solving, communication, and interpersonal skills.
• Experience managing supplier quality and conducting audits.
• Proficient in Microsoft Office and quality management software/systems.

Perks & Benefits

• Onsite Gym equipment.
• 22 days holiday - Plus bank holidays. Plus Christmas shutdown.
• Perk Box.
• Virtual Care – GP Service.
• Pension.

Hours & Location

Hours of work 8.30 – 5pm. Please note this is an office-based role.

Application Notes

Despite our best efforts it is not always possible to respond to every application due to the high volume of responses we receive on each vacancy. Only candidates who are shortlisted will be contacted for this role. If you have not heard from us within 7 days please assume that you have not been successful. We will keep your details on our database and will contact you when other suitable positions come in.