Quality Control Supervisor

FOOTASYLUM; Rochdale; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading apparel retailer in Rochdale is seeking a Quality Control Supervisor to ensure quality control standards are met for various products. This role involves overseeing the QC team, managing product inspections, and coordinating with various departments. The ideal candidate has at least 2 years of experience in the apparel industry, strong organizational and AQL knowledge, and a proactive approach to maintaining quality standards. This position is based on-site at the Head Office and Warehouse.

Benefits

Opportunities for career progression

Supportive work environment

Diversity and inclusion in the workplace

Qualifications

• Minimum of 2 years previous QC experience in the apparel industry.
• Excellent organization skills with keen attention to detail.
• Good level of computer literacy, particularly with Microsoft Office.
• Ability to adapt to tight deadlines.

Responsibilities

• QC bulk production and feedback to product development team.
• Leading and training a team of QC inspectors.
• Responsible for keeping QC log updated.
• Create AQL inspection and measurement sheets.
• Analysis of AQL reports and intervene when issues arise.
• Coordinate corrective action plans for customer returns.

Skills

Attention to detail

Organizational skills

Computer literacy (Microsoft Office)

Knowledge of AQL

Team leadership

Job description

Overview

We are looking for an established, highly motivated and passionate apparel Quality Control Supervisor to join our in-house “Own Brand” Design Centre team at Footasylum. You will control the quality of all ‘own brand‘ products in line with the approved standards across men’s, women’s, kid’s and accessories. This role offers a great opportunity to work on Footasylum’s “own brands” such as Zavetti Canada, KWD, Alessandro Zavetti and many more. The role will be split between our off site warehouse and our Head Office in Rochdale.

The Team

We are a rapidly growing team of diverse talented individuals with a passion for fashion. Our aim is to help create an environment where you can achieve, progress and develop. You will be supported in your journey, and we will celebrate your progression with you. The Quality Control Supervisor functions as a part of the larger ‘Design Centre’ and you will work closely with our Product Development, Buying, Merchandising, Supply Chain and Warehouse teams to ensure all products are fit for purpose and comply within brand impact and FA high standards.

About You

• The successful candidate should have a minimum of 2 years previous QC experience within the apparel industry working across Mens, Ladies, Juniors and accessories.
• You must have excellent organisation skills with a keen eye for detail.
• You must have a good level of computer literacy (Microsoft Office).
• You should be self-motivated and have good time management with the ability to adapt and work to tight deadlines and deliver results within specified time frames.
• A good working knowledge of AQL (in the apparel industry) is essential.
• A pro-active approach and being able to show initiative is essential.
• A positive attitude to aid great working relationships with colleagues.

Responsibilities

• QC bulk production and feedback to product development team and overseas factories when needed.
• Leading and training a team of QC inspectors to ensure all products are inline with approved standards.
• Responsible for keeping QC log up to date by liaising with all relevant teams.
• Responsible for creating AQL inspection sheets and measurement sheets for own in-house inspections and 3rd party inspections when needed.
• AQL report analysis with intervention when issues arise.
• Responsible for ensuring all shipment samples are arranged for QC inspections when needed and logged correctly.
• To ensure relevant quality tasks are achieved to all business-critical path key dates.
• To record and investigate customer returns and coordinate corrective action plans with the factories and relevant teams.
• To work in line with and continuously enhance the standard operating manuals and processes to ensure consistency of approach.
• Work with the Supply Chain team to plan weekly work load based on bulk delivery arrivals.

Why Footasylum?

We are one of the leading omni-channel retailers across the UK, but more than that we are a brilliant place to work. We value you and your development. We have many examples of people moving upwards, across to other departments and receiving training to excel their personal and professional skills. Our aim is to create a fun environment where your success is paramount to ours and you are given the right tools, support and platform to achieve your goals.

Diversity

We recognise and value the importance of diversity to help ensure we have varied perspectives when building products and services. This helps us build useful and accessible offerings that our customers will love. Diversity is also about building happy teams full of people who want to learn and be inspired by each other and our different experiences.

Recruitment Process

We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a call or Teams video for an informal chat about the role, and to see if we’re a good fit for you. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity for you.

Please note, this is not a remote role and our expectation is that you will be able to attend Head Office and Warehouse in Greater Manchester.