Quality Control Laboratory Assistant

East and North Hertfordshire NHS Trust; Stevenage; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization in Stevenage is seeking a conscientious individual to provide first line contact with customers and health professionals. Responsibilities include handling samples, processing documentation, and undertaking various laboratory testing. The role requires strong organizational skills and attention to detail. Training will be provided with ongoing support from senior staff, making it ideal for those looking to start a career in healthcare.

Qualifications

• Conscientious individual with a keen eye for detail.
• Organised, able to meet deadlines and prioritise workload.
• Training for this role will be provided.

Responsibilities

• Deal with customers and health professionals on first line contact.
• Answer phone calls, log samples and process documentation.
• Undertake physical, chemical and microbiological testing.
• Participate in training and keep training records up to date.

Skills

Attention to detail

Organizational skills

Work ethic

Job description

Overview

To be trusted to provide consistently outstanding care and exemplary service. Our values are: Include – We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together. Respect – We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas. Improve – We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.

Responsibilities

• Deal with customers and health professionals on a first line contact/response basis.
• Answer phone calls, receipt and logging of samples, processing of documentation, samples and products and their dispatch to customers.
• Undertake physical, chemical and microbiological testing and microbiology media preparation.
• Undertake all support duties assigned by senior staff in chemistry and microbiology laboratories as well as in the sample reception strictly in accordance with the approved Standard Operating Procedures (SOPs) and in line with the requirements of Good Manufacturing and Good Laboratory Practice.
• Actively participate in all training activities related to the post and keep own training records up to date.
• Work may include occasional weekend, out of hours or bank holiday work.

Qualifications

• Conscientious individual with a keen eye for detail and a strong work ethic.
• Organised, able to meet deadlines and prioritise workload in a busy environment.
• Training for this role will be provided and on-going support from senior staff will be available.

East and North Hertfordshire Teaching NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community.