Quality Assurance Specialist (Public Health)

General Dynamics Information Technology; Remote; GBP 57,000 - 78,000; Full time

Job summary

A federal contractor is seeking a Quality Assurance (QA) Specialist to ensure high data quality standards and provide technical assistance to care provider programs. The role involves monitoring healthcare service performance, conducting training, and supporting program capacity building. A Master's degree in Public Health or a related field and at least 3-5 years of relevant experience are required. This fully remote position offers a salary range of $76,500 to $103,500, based on experience and location.

Benefits

Comprehensive benefits and wellness packages

401(k) with company match

Full-flex work week

Award-winning culture of innovation

Qualifications

• 3-5 years of relevant experience in a public health or healthcare setting.
• Experience writing SOPs, guidance, or health-related policies.
• Demonstrated experience working with immigrant or refugee populations preferred.

Responsibilities

• Monitor performance of care provider programs through data reviews and audits.
• Conduct training on health record systems and policies for care provider programs.
• Assist with data collection efforts and maintenance of data collection tools.

Skills

Public health data analysis

Training and technical assistance

MS Excel

MS Word

MS PowerPoint

Excellent verbal communication

Excellent written communication

Education

Master's Degree in Public Health or related field

Job description

The Quality Assurance (QA) Specialist provides technical assistance to the Division of Health at a federal agency. The Division oversees health (medical, mental health and dental) and public health services for underserved populations, working with a network of federally funded care provider programs, healthcare providers, and federal, state, and local public health officials. The incumbent will work with a team of healthcare and public health professionals. Primary duties include ensuring high data quality standards, performing quality assurance and improvement activities to ensure alignment with health policies and procedures, utilizing data from health systems to identify and provide technical assistance, and providing training and technical assistance to care provider programs.

Responsibilities

• Monitors the performance of care provider programs"" provision of healthcare services through a combination of performance data reviews, record auditing, site visits, and report development.
• Conducts trainings for care provider programs on the agency's health record system, health-related topics identified by DoH, health-related requirements, and other policies and guidance. Manages the Division mailbox on a rotational basis; triages or responds to care provider program inquiries about health services and public health follow‑up.
• Assists with data collection efforts including development and maintenance of data collection tools and systems, data entry, and data cleaning.
• In collaboration with federal staff/external stakeholders, supports program capacity building, including but not limited to development of health-related policy, guidance, tools/resources, and standard operating procedures (SOPs).
• Provides support to and acts as a liaison for care provider programs and federal staff for children with complex medical or mental health needs that may require specialized care.
• Coordinates with field, headquarters, and Division staff to onboard new care provider programs and troubleshoots and resolves health‑related issues with care provider programs.
• Submits ongoing activity reports to the Division to include significant accomplishments, programmatic issues/concerns, special case weekly review, and workload activity. Other activity reports or data for financial review or research purposes may be requested by the division, as necessary.
• Participates in regular staff meetings, disease case review, conferences, and events, as required.
• Conducts site visits for monitoring, training, or to provide technical assistance.

Qualifications

• Requires a Master's Degree in Public Health or MA/MS in a related field and at least 3‑5 years of relevant experience, preferably in a public health setting, government agency, or health‑care setting.
• Must have the ability to analyze public health and health services data/issues and recommend timely and effective solutions.
• Must be proficient in MS Excel, Word, and PowerPoint.
• Must be able to plan and organize one's own workload.
• Must have demonstrated experience in providing training or technical assistance on health-related content.
• Must have demonstrated experience writing SOPs, guidance, or health-related policies.
• Must have excellent verbal and written communication skills.
• Experience working with immigrant or refugee populations, preferred.

Additional Requirements

• This position requires an existing Public Trust or the ability to obtain one.
• This position is 100% remote, however a candidate in the DMV area is preferred.
• Must be willing to travel to conduct site visits up to 10% of the time.
• 5+ years of related experience may vary based on technical training, certification(s), or degree.

Company Overview

We are GDIT, a global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. At GDIT, the mission is our purpose, and our people are at the center of everything we do.

Explore a career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.

Benefits

• Growth: AI‑powered career tool that identifies career steps and learning opportunities.
• Support: An internal mobility team focused on helping you achieve your career goals.
• Rewards: Comprehensive benefits and wellness packages, 401(k) with company match, and competitive pay and paid time off.
• Flexibility: Full‑flex work week to own your priorities at work and at home.
• Community: Award‑winning culture of innovation and a military‑friendly workplace.

Work Requirements & Salary

Years of Experience: 5+ years of related experience. Likely salary range for this position is $76,500 – $103,500. This is not, however, a guarantee of compensation or salary; salary will be set based on experience, geographic location, and possibly contractual requirements and could fall outside of this range.