PV Systems Field Engineer & Customer Support

Dunext; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A reputable solar technology company located in Birmingham seeks a knowledgeable technical support specialist for customer training and after-sales service of solar electronic products. Candidates should have a technical degree and over 2 years of experience in the renewable energy sector. Strong communication skills and proficiency in both local language and English are essential. The role includes managing spare parts and ensuring high-quality customer service.

Qualifications

• Strong working knowledge of customer service support for solar products.
• More than 2 years of service experience in energy storage products.
• Local language fluency and proficient in English.

Responsibilities

• Oversee customer training on product installation and maintenance.
• Handle after-sales tickets and improve product quality through feedback.
• Manage spare parts and ensure accurate documentation.

Skills

Technical support

Customer service

Problem-solving

Communication

Technical knowledge of solar products

Education

Technical degree in power, renewables, or electrical engineering

Job description

A reputable solar technology company located in Birmingham seeks a knowledgeable technical support specialist for customer training and after-sales service of solar electronic products. Candidates should have a technical degree and over 2 years of experience in the renewable energy sector. Strong communication skills and proficiency in both local language and English are essential. The role includes managing spare parts and ensuring high-quality customer service.