Property Services Scheduler & Coordinator for Maintenance

VanRath; Newtownabbey; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading Professional Services organisation in Northern Ireland seeks a Property Services Administrator. This role involves managing tenant queries, scheduling works, and collaborating with teams to maintain service standards. The ideal candidate will have strong IT skills and experience in coordination or planning, ideally within property or construction. The company offers a competitive salary, excellent career progression, and a supportive workplace culture.

Benefits

Competitive salary

Excellent benefits package

Outstanding progression prospects

Qualifications

• Previous experience in scheduling, coordination, or planning roles.
• Experience in a fast‑paced social housing, property, or construction environment.

Responsibilities

• Act as the first point of contact for tenants regarding works.
• Schedule customer appointments and events.
• Notify customers of workforce arrival times.
• Raise survey events for new COTs and adaptation works.
• Track progress of all jobs to ensure completion.
• Work with administration and management to resolve queries.
• Communicate with client district maintenance officers.
• Monitor completion dates and request extensions as needed.
• Handle customer queries and assist with complaint resolution.
• Maintain standards to achieve KPI targets.

Skills

Strong IT skills

Proficiency in Microsoft Office

Education

Degree or HND in a relevant discipline

Job description

A leading Professional Services organisation in Northern Ireland seeks a Property Services Administrator. This role involves managing tenant queries, scheduling works, and collaborating with teams to maintain service standards. The ideal candidate will have strong IT skills and experience in coordination or planning, ideally within property or construction. The company offers a competitive salary, excellent career progression, and a supportive workplace culture.