Project Manager (Customer)

Convergence Group; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading connectivity provider in Manchester is seeking a Project Manager to oversee customer projects in their LAN and WAN portfolio, including Wi-Fi and security solutions. This role requires leading projects from initiation to handover, managing budgets, and fostering collaboration among stakeholders. The ideal candidate will have experience with project management methodologies and tools like Monday.com. Join a company dedicated to simplifying connectivity for customers while offering a supportive team environment.

Qualifications

• Must have experience in leading projects from initiation to handover.
• Experience in managing budgets and delivery timelines.
• Ability to communicate effectively with stakeholders.

Responsibilities

• Lead projects using proven methodologies, ensuring delivery on track.
• Run kick-offs and regular updates to align stakeholders.
• Build relationships with customers and cross-functional teams.

Skills

Project management

Budget management

Team collaboration

Risk management

Tools

Monday.com

Waterfall methodology

PRINCE2

Job description

At Convergence Group, were on a mission to remove complexity from connectivity and make it as simple and essential as the 4th utility. For over 20 years, weve built our success on resilience, continuous improvement, and a genuine commitment to our customers- and our people are at the heart of it.

Were now looking for a Project Manager to lead customer projects across our LAN and WAN portfolio, including Wi-Fi, SD-WAN, and Security. Youll guide each project from first conversation to final handover, ensuring every customer enjoys a smooth, seamless and well-managed delivery experience.

What youll be doing as our Project Manager

• Own the full project journey - Lead each project from initiation to handover, building clear plans, managing budgets, and keeping delivery on track using Monday.com and proven methodologies like Waterfall and PRINCE2.
• Bring people together - Run kick-offs, workshops, and regular updates, keeping every stakeholder aligned and confidently presenting progress to internal and external teams.
• Build trusted relationships - Work closely with customers and cross-functional teams, acting as a supportive, insightful advisor who helps steer delivery in the right direction.

Solve problems before they grow - Stay ahead of risks, handle tricky conversations when needed, and keep RAID logs and documentati...