Project Manager

MDS Ltd; Wales; On-site; GBP 50,000 - 70,000; Full time

Job summary

A project management company in the United Kingdom is seeking an experienced project manager to oversee projects from initiation to closure, ensuring effective communication with customers and stakeholders. The ideal candidate will excel in leading cross-functional teams and driving successful project outcomes while fostering a culture of learning and improvement.

Responsibilities

• Lead and manage projects from initiation to closure, tracking delivery and managing risks.
• Maintain effective communication with customers and stakeholders.
• Coach, mentor, and supervise project team members.

Job description

Responsibilities

• Lead and manage projects from beginning to end, including project initiation, project scoping, planning, resource management and project closure with lessons learned; responsible for tracking the delivery of project status, managing the project budget and proactively managing risks and issues with the customer in advance of delivery to the customer environments
• Accurately forecast both resource and revenue, profitability, margin and track resource utilization
• Support out-of-hour implementations as required
• Develop full scale project plans for all various phases which include all activities and costs to ensure successful delivery
• Management of resources by forecasting resource requirements and liaise with the Project Management team to accurately book the resources who will be required for the project duration; ability to forecast project changes and adjust resource forecasts and bookings accordingly
• To be the key customer point of contact, to manage the customer UAT Cycle, implementation readiness and cutover to Early Life Support
• Maintain regular and effective communication with all customers and relevant stakeholders, both internally and externally; reporting on project status and highlighting any known or anticipated issues; engaging senior management so they are informed and can assist with resolution when required
• Responsible and accountable for the delivery and/or completion of all projects assigned

Customer Engagement

• Maintain regular communication, building relationships with the most senior levels on the customer side
• Will work closely with the MDS Global Account Directors, and Head of Professional Services, on any pre-project engagements, support account growth and accurately forecast pipeline resource demand and revenue, as part of the early stages of the sales process
• Actively participate in pre-sales and produce project contractual documents such as Statements of Work (SOW), delivery plans and timelines, project scoping and estimation including Ratio Tracking, support proposal creation and contract preparations

People Leadership

• Set and continually lead project expectations with cross functional team members and other stakeholders, (internal or external)
• Identify, determine and assess if there is a need for additional resources and trigger the recruitment process, if necessary
• Identify and delegate tasks and responsibilities to appropriate resource
• Facilitate the resolution of issues within the project team
• Coach, mentor, motivate and supervise the project team members and contractors, and influence them to take positive action and accountability for their assigned work
• If responsible for Line Management - To undertake bi-annual performance reviews for any line members if applicable
• Cascade and enforce all policies and processes with line members and within the project team

Other

• Comply with the Programme Management Methodology (PMM) and Principles based on PRINCE II
• Individual growth is desired and encouraged in MDS Global and as a manager, you will be required to help create a culture of learning, trust and self-improvement
• Identify and adapt delivery methodologies as required by each individual project (within the framework of the MDS Global PMM & SDLC)
• Continuous improvement through project reviews and lessons learnt and implementation of innovative improvements is encouraged
• Awareness and compliance of ISO9001, ISO27001, ISO22301 and UK GDPR regulations
• Any other duties as required