Project Manager

Gateley Plc; Birmingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading legal and professional services group in Birmingham is seeking a Project Manager to oversee IT and business change initiatives. This role involves managing delivery across a portfolio of concurrent projects, ensuring alignment with strategic goals while engaging effectively with stakeholders. The ideal candidate will demonstrate strong project planning, risk management skills, and the ability to manage large budgets. With a competitive remuneration package and career development opportunities, this position highlights a commitment to exceptional service and continuous improvement.

Benefits

Individual performance bonus

Comprehensive rewards package

Learning and development opportunities

Qualifications

• Strong interpersonal skills to build relationships across teams.
• Ability to manage multiple projects and stakeholder expectations.
• Experience with project budget management.

Responsibilities

• Define and document successful delivery of business change projects.
• Manage project delivery within agreed time and budget.
• Ensure compliance with company policies throughout the project lifecycle.

Skills

Excellent communication

Project planning

Stakeholder engagement

Risk management

Knowledge of Agile

Knowledge of Waterfall

Tools

Microsoft Visio

DevOps

Microsoft Office Suite

Job description

About the Role

The Project Manager plays a critical role in managing, driving and governing the successful delivery of IT and business change initiatives across Gateley. Operating within a dynamic portfolio of over 50 active concurrent projects and programmes, the Project Manager delivers initiatives with significant strategic and financial value, aimed at enhancing client service, driving company growth and increasing profitability towards the overall business North Star target.

The role requires excellent communication skills, a delivery‑focussed mindset, strong project planning capability, good stakeholder engagement and a strong emphasis on managing risk to a gold standard. Gateley employs a hybrid delivery methodology, with a mix of traditional waterfall, iterative and agile practices. The PM may be expected to work across multiple projects simultaneously. The project portfolio consists of projects covering key business transformation activities, acquisition and integrations, regulatory change, technology‑led and process improvement initiatives, while also contributing to continuous improvement activity.

The Project Manager is expected to manage, govern and deliver all phases of the project from the initial drafting, detailing and acceptance of the business case through the entire project lifecycle including implementation and closure activities. The key focus areas will be ensuring the project is established correctly and aligned to our strategic objectives, delivering the project effectively with strong customer focus, communication and risk management and ensuring the project delivers into service with an exceptional experience for our customers and clients.

Key Responsibilities

• Definition, documentation and successful delivery of business change and IT projects within agreed time scales and budget.
• End‑to‑end project management of all assigned projects.
• Ability to manage project budgets up to and sometimes exceeding £5 million.
• Ability to manage projects that impact large customer bases often in excess of 2,000 people.
• Maintaining open and effective communication with users and stakeholders regarding planning and delivery of programmes and projects.
• Achieving project buy‑in and co‑operation and minimising impact of risk to the business.
• Ensure compliance with company policies, regulations and procedures throughout the project lifecycle.
• Identification, ownership and management of project and programme risks, identifying and implementing mitigating actions to reduce and remove the impact of risks.
• Developing strategies and measures to mitigate and/or control risks identified ensuring contingency plans are developed and executed.
• Ensure projects create all necessary documentation to enable the Change & IT Service team to fully support the solution after the project has concluded.
• Preparation of project management artefacts (PID, status reports, change control notes, Business Case, BRS, Test and other key documentation).
• Liaising between business stakeholders, IT team members, third‑party suppliers, clients and others as required to deliver IT projects for Gateley and/or its clients.
• Ownership of work breakdown structure, production of estimates, project plans, technical plans and requirements, finances, risk & contingency, scope management and change control.
• Clearly articulating scope, business requirements, business process, delivery plans and the benefits cases for programmes of work.
• Communicating in language that is appropriate to the audience. Communicate effectively with both technical and non‑technical audiences, tailoring language and detail appropriately.
• Identifying, contracting with and managing third parties to deliver solutions for Gateley Plc as necessary.
• Ability to work on multiple projects at one time, proactive prioritisation, management and planning of own diary and ensuring work is completed to approved deadlines.
• Conduct cost‑benefit analysis and Return on Investment (ROI) assessments at key stages of the project lifecycle – before initiation, during delivery and post‑implementation – to support informed decision‑making, prioritisation and evaluation of business value.
• Understanding and explanation to the business of issues, defects, bugs and feedback obtained through the Quality Assurance process.
• Collaborating with other Project Managers, BA’s, Developers and QA to ensure successful project delivery.
• Directing and supporting other project team members.

Team

You will be joining an established and collaborative Change team focused on delivering high‑quality change initiatives that align with Gateley’s strategic goals – supporting growth, enhancing profitability and improving client outcomes.

The team brings a wealth of experience and deep organisational knowledge. They are united by a shared commitment to keeping the customer at the heart of everything they do – whether that’s improving business processes, implementing new technology solutions or uncovering insights into operational challenges.

As a valued member of the team, you will have the opportunity to contribute to its continued growth and maturity, while also supporting and mentoring junior colleagues in a supportive and high‑performing environment.

The role will have an internal reach needing to liaise both with C‑suite stakeholders and their departments and delivery teams as well as liaising externally with large technology providers.

Person

Stakeholder Engagement

The Project Manager will engage with a variety of internal stakeholders, third‑party vendors and service providers, operational teams, project sponsors and subject‑matter experts. The role requires the ability to manage expectations, influence outcomes and resolve conflicts to ensure stakeholder needs are central to delivering the business initiatives.

Tools and Methodologies

Working knowledge of Agile, Waterfall and hybrid methodologies is expected. The Project Manager should be proficient in using tools such as Microsoft Visio, DevOps and the Microsoft Office Suite. Knowledge of prioritisation methods (e.g. MoSCoW) is mandatory.

Career Development

This role provides a foundation for progression to a Senior Project Manager position. Opportunities for development include leading larger, more complex projects, mentoring junior PMs and contributing to strategic initiatives.

Additional Information

This job description is not exhaustive. The job holder may be required to undertake additional tasks as needed, reflecting the dynamic nature of the team and its commitment to excellence.

The role also requires strong interpersonal and communication skills, with the ability to build effective relationships across teams and stakeholders. A collaborative mindset is essential, as is a willingness to contribute to team initiatives, knowledge sharing and continuous improvement. Knowledge or experience of the legal sector is advantageous and will support contextual understanding of business needs and priorities.

Diversity, Inclusion & Well‑Being

Diversity, inclusion and well‑being are important components of Gateley’s culture and values. We recruit talented people from diverse backgrounds and cultures, providing equal opportunities for all to join our team regardless of age, sex, race, sexual orientation, disability or culture. Gateley has been recognised by The Law Society as a gold standard for our Diversity and Inclusion Charter and is a Stonewall Diversity Champion.

Benefits

We offer a competitive remuneration package, including an individual performance bonus and a comprehensive rewards package covering annual leave (and the option to purchase extra days), cycle‑to‑work, critical illness benefit, employee assistance programme, group personal pension, health care, season‑ticket loan and many more benefits (grade‑dependent). Additional learning and development opportunities are available via our Learn platform, and Perks At Work/Home allow you to choose retail benefits that suit your needs. A community online academy offers free courses for all, ranging from fitness to coding to languages to hip‑hop dance.

Gateley

Gateley is a leading legal and professional services group, providing expert advice across all areas of law and business. We support more than 5,700 active clients, ranging from FTSE 100 companies to private individuals, in the UK and beyond. Our values – Ambitious for Success, Forward Thinking, Room to Breathe, Trusted to Do and Working Together – guide our culture and help us deliver exceptional service.

Pre‑employment Screening

If you are successful in receiving an offer, a variety of pre‑employment screening checks will be completed, including eligibility to work, professional and academic qualifications, criminal record checks, financial stability and references from previous employers. The screening will be relevant to the role and may vary.