Project Administration and Receptionist Pembrokeshire

Age Cymru Dyfed; Harrogate; On-site; GBP 20,000 - 25,000; Full time

Job summary

A dedicated support organization is seeking a self-motivated Admin Support Officer and Receptionist to provide vital administrative support to the Information and Advice team. The ideal candidate will have strong communication skills, be proficient in Microsoft Office, and possess a flexible, can-do attitude. Responsibilities include administrative tasks and reception duties. This role is based in Pembrokeshire and requires strong teamwork skills.

Qualifications

• Experience working in an office environment.
• Record keeping using a customer relationship management database.
• Ability to maintain good working relationships.

Responsibilities

• Provide administrative support to the Information and Advice team.
• Undertake telephone and reception duties.

Skills

Microsoft Office proficiency

Communication skills

Organizational skills

Flexibility

Teamwork

Education

Good standard of education or relevant experience

Job description

Overview

We are seeking a self-motivated, enthusiastic, and hard-working Admin Support Officer and Receptionist to join our dedicated team.

As a key member of our organisation, you will provide administrative support to the HSG Information and Advice team as required, including photocopying, scanning and disposal of confidential documents. You will also undertake telephone and reception duties.

Role and Service Context

The HSG is an early intervention grant programme to support activity, which prevents people from becoming homeless, stabilises their housing situation, or helps potentially homeless people to find and keep accommodation. It supports vulnerable people to address the,
sometimes multiple, problems they face, such as debt, employment, tenancy management, substance misuse, violence against women,
domestic abuse and sexual violence, and mental health issues. Support is person centred, aimed at supporting people to secure and maintain sustainable housing by addressing the mental health and substance misuse or other problems they face, helping to improve their health and well-being and/or helping them progress into, or nearer to, a job or training opportunity based on their specific circumstances.

Location and Team

The key part of the role is to provide support to Age Cymru Dyfed’s Housing Support Information & Advice Officers in Pembrokeshire. The service comprises of a team of officers in Pembrokeshire, who are supported by a Project Manager. This role is based in the Haverfordwest office.

Responsibilities

• Provide administrative support to the HSG Information and Advice team as required, including photocopying, scanning and disposal of confidential documents.
• Undertake telephone and reception duties.

Skills, Qualities and Experience

Essential

• Educated to a good standard (However, experience instead of qualifications will also be taken into consideration)
• Proficient in Microsoft office and other software/social media applications
• Experience of working in an office environment
• Experience of record keeping using a customer relationship management database
• Organised and methodical
• A flexible, can-do attitude
• A self-starting team player with good communication skills, both written and oral, who takes pride in completion of tasks to a high standard
• Able to maintain a good working relationship

Desirable

• Understanding of issues facing older people
• Welsh speaker
• Own transport

Additional requirements

• Satisfactory DBS check and personal references
• Current full UK driving licence and full use of a car for work purposes with the appropriate business insurance cover in place