Program Director

CBRE; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading commercial real estate services firm in Greater London is seeking a Program Director to manage teams responsible for delivering various projects and programs. The role involves supervising employees, coordinating daily activities, and serving as a key contact for clients. Candidates should have 8-12 years of relevant experience and a Bachelor's degree preferred. Strong leadership and organizational skills are essential. The firm promotes a diverse and collaborative culture, encouraging all applicants to apply.

Qualifications

• 8-12 years of relevant experience or a combination of experience and education.
• Preferred experience in staffing, development, and performance management.
• Ability to convey performance expectations and handle complex information.

Responsibilities

• Provide formal supervision and monitor training and development of staff.
• Manage daily activities and establish work schedules for teams.
• Serve as a point of contact for clients and manage communication for staffing issues.
• Lead end-to-end management of cross-functional projects.
• Report project status to senior management.

Skills

Leadership skills

Organizational skills

Coaching and mentoring

Problem-solving

Microsoft Office proficiency

Education

Bachelor's Degree

Job description

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About the Role:

As a CBRE Program Director, you will assist with the management of teams who are responsible for the delivery of a portfolio of projects and programs.

This job is part of the Program Management function. They are responsible for the creation and delivery of strategic programs representing major company initiatives.

What You'll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Serve as a point of contact for clients and escalation points for any staffing, bandwidth, or delivery issues.
• Provide support in assigning resources to a specific project or program. Facilitate regular meetings to review project status for active and pending projects.
• Train staff and assist with the development of processes and services to support client requests and needs.
• Report the status of individuals and groups of projects and programs to Sr. Management.
• Oversee cross-functional projects and programs from end to end. Initiate the development of a program charter and integrated timeline. Ensure all functions remain on schedule, issues get resolved, and the program is completed successfully.
• Manage internal, external and vendor relationships in support of the program.
• Apply a robust knowledge of multiple disciplines, the business, and key drivers which impact departmental and cross-functional performance.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to act while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal.
• Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department.
• Significantly improves and changes existing methods, processes, and standards within job discipline.

What You'll Need:

• Bachelor's Degree preferred with 8-12 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
• Leadership skills to set, manage and achieve targets with a direct impact on multiple departments results within a function.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Expert organizational skills and an advanced inquisitive mindset.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.