Production Operations Apprentice

Airbus S.A.S.; England; On-site; GBP 23,000 - 27,000; Full time

Job summary

A leading aerospace company is offering a full-time apprenticeship in the Cyber Security Division based in Newport, South Wales. This 5-year program includes on-the-job training and culminates in a BSc (Hons) in Applied Business Management. Responsibilities include supporting service delivery, engaging with customers and suppliers, and working on cryptographic systems. The apprenticeship offers a salary of £23,000, 25 days holiday, and other benefits.

Benefits

25 days holiday plus bank holidays

Pension scheme

Flexible benefits

Qualifications

• Committed to equal opportunities and a diverse, inclusive workforce.
• Able to engage with suppliers and customers effectively.
• Willing to work towards obtaining UK SC security clearance or BPSS clearance.

Responsibilities

• Report directly to the Service Delivery Programme Manager.
• Support the development, testing, and deployment of product suites.
• Assist in overseeing ITIL Service Delivery processes.

Skills

ITIL Framework

Communication

Leadership

Supplier Management

Customer Management

Education

BSc (Hons) Applied Business Management

Job description

Airbus Defence & Space Limited – Service Delivery Management Apprentice (Cyber Security Division)

Airbus Defence & Space, located at Newport, South Wales, is offering a 5‑year Apprenticeship in the Cyber Security Division. The role involves working on advanced high‑grade cryptographic systems and key‑management solutions for governments, the military, enterprise organisations and essential national infrastructure.

Key Responsibilities

• Report directly to the Service Delivery Programme Manager and contribute to the delivery of high‑quality services.
• Support the development, testing and deployment of the Ectocryp and CertSecure product suites.
• Assist in overseeing ITIL Service Delivery processes, including incident, problem, change, and service level management.
• Engage with suppliers and customers to ensure service levels are met and continuously improved.
• Communicate and lead cross‑functional projects, ensuring alignment with organisational objectives.

Training & Qualification

The apprenticeship will culminate in a BSc (Hons) Applied Business Management degree apprenticeship provided by Swansea University. During the programme you will receive on‑the‑job training covering:

• ITIL Framework; Service Level Management; Incident and Problem Management; Change Management.
• Communication and Leadership; Supplier and Customer Management.
• Understanding of technologies relevant to the services managed.

Compensation & Benefits

• Annual salary: £23,000.
• Working 37 hours per week with half‑day Fridays.
• 25 days holiday plus bank holidays.
• Pension scheme, success share, and flexible benefits.

Location

Newport, South Wales, with occasional travel to customer sites across South Wales and the Midlands.

Employment Type

Fixed‑term apprenticeship, full time.

Equality, Diversity & Inclusion

Airbus is committed to equal opportunities and a diverse, inclusive workforce. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. This role requires UK SC security clearance or BPSS clearance.