Product Trainer

REL Field Marketing; Sunderland; On-site; GBP 28,000 - 37,000; Full time

Job summary

A leading field marketing agency in the UK is seeking an enthusiastic Retail Sales Trainer to join their team. This role will focus on empowering retail staff to represent a prominent smartphone brand, providing dynamic training and support across the territory. The ideal candidate will have experience in mobile tech sales, strong communication skills, and a valid UK driving license. A competitive base salary and bonus opportunities are included.

Benefits

£28,000 base salary

Up to £9,000 bonus opportunity

Company car + fuel card

Laptop and phone provided

Training and career growth opportunities

Qualifications

• Experience in mobile phone retail or tech-focused sales.
• Comfortable delivering product demos and coaching.
• Drive in a KPI-driven environment.

Responsibilities

• Deliver hands-on product training sessions.
• Ensure brand visibility through energy and merchandising.
• Build relationships with store staff for sales support.
• Conduct regular store visits for brand excellence.

Skills

Mobile/Tech Sales Experience

Training Abilities

Communication Skills

Target-Driven

Driving License

Job description

We're looking for an enthusiastic Retail Sales Trainer with experience in the mobile/tech sector to join our growing team. You'll be the face of one of the world's most exciting smartphone brands - HONOR - empowering retail staff to become true ambassadors through dynamic training, support, and motivation. Your Day-to-Day Will Include

Responsibilities

• Train & Inspire - Deliver hands-on product training sessions that energize and educate retail staff across your territory
• Brand Evangelism - Make sure HONOR smartphones are front-of-mind - and front-of-store - through your energy and merchandising savvy
• Relationship Building - Become the go-to support for store staff, driving lasting partnerships and sales momentum
• Retail Execution - Ensure brand excellence via regular store visits, visual merchandising, and stock management

Qualifications

• Mobile/Tech Sales Pro - You've worked in mobile phone retail or tech-focused sales (e.g., Carphone Warehouse, EE, Currys, Apple, etc.)
• Natural Trainer: You're comfortable delivering engaging product demos, workshops, and one-to-one coaching sessions
• Target-Driven - You thrive in an environment where KPIs matter and results are rewarded
• Great Communicator - You influence with confidence and know how to get people excited about new tech
• Licensed to Drive - UK Manual driving licence held for at least 12 months

Company Culture & Awards

• At REL Field Marketing, our colleagues are valued, supported, and set up for success by empowering them with the tools, training, and opportunities to excel in a dynamic environment. We are committed to fostering an inclusive, welcoming workplace where everyone can thrive and celebrate individuality.
• Looking for a company committed to a Sustainable Future? Our environmental achievements include...
• Awards We are an Award-Winning Workplace! We're proud to be recognised as one of UK & Europe's Best Workplaces every year since 2015, with additional accolades:
• UK's Best Workplaces for Women (since 2018)
• UK's Best Workplaces for Wellbeing (since 2022)
• UK's Best Workplaces for Development (since 2024)
• UK's Best Workplaces in Consulting & Professional Services (2023)
• Happiest Workplace Award (WorkL, 2023)
• We're also the most awarded agency in our industry, with multiple FMBE awards (our industry awards) and more Agency of the Year titles than any competitor.

Benefits & Salary

• £28,000 base salary with up to £9,000 bonus opportunity
• Company car + fuel card
• Laptop, phone, and full tech kit provided
• Training, career growth, and travel opportunities
• Team socials and recognition awards

Ideal Candidates

• Mobile phone store trainer
• Field sales representative (consumer tech)
• Brand ambassador - tech
• Retail manager / supervisor in mobile tech (EE, Vodafone, O2, etc.)
• In-store sales coach or visual merchandiser for mobile/electronics brands

Sustainability

• Ecovadis - Silver Award
• ISO 14001 & ISO 27001 Certifications
• Cyber Essentials Accreditation
• Partnership with Oblong Trees