Product Delivery Manager (Marketplace)

Checkatrade; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading home improvement platform in the UK is seeking a Product Delivery Manager to enhance the connection between homeowners and tradespeople, focusing on creating seamless booking experiences. The ideal candidate will have experience in consumer marketplaces and the ability to drive product ideas from inception to launch. Competitive salary and benefits including health support and gym membership are offered.

Benefits

Competitive salary + annual bonus

Health and well-being support

Gym membership

Birthday/Special day leave

Buy & sell holiday scheme

1 week's paid charity leave

Qualifications

• Experience in matching or booking flows.
• Ability to work in ambiguity with bias for action.
• Focused on removing friction in user journeys.

Responsibilities

• Deliver features that connect intent to action.
• Write product requirements and prioritize effectively.
• Partner with engineers to ensure timely feature delivery.
• Use data to improve search relevance and grow bookings.

Skills

Experience in a consumer-facing marketplace

Proven ability to take product ideas from zero to live

Technical fluency and analytical sharpness

Strong user mindset

Clear communication and collaborative instincts

Job description

Overview

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Join us as Product Delivery Manager (Marketplace)

Want to do work that really matters?

At Checkatrade, we're building the UK's go-to home improvement marketplace. Every day, we help millions of homeowners find the right tradesperson for the job, fast, fair, and without the faff.

As our next Product Delivery Manager (Marketplace), you''ll lead the evolution of how we connect homeowners with the right tradesperson - and turn that into confirmed bookings. This isn't about incremental tweaks. It's a chance to rethink how Matching and Booking work from the ground up, making home improvement simpler and more seamless for everyone.

Responsibilities

• Delivering features that connect intent to action and jobs to trades.
• Writing clear product requirements, prioritising what matters, and getting it shipped.
• Partnering with engineers to make sure features land on time and at high quality.
• Aligning teams across Operations, Commercial and Marketing, so what we build reflects how the real world works.
• Using data and experimentation to improve search relevance, reduce friction and grow bookings.
• Leading go-to-market efforts with the right messaging, walkthroughs, FAQs and internal comms.

Requirements

• Experience in a consumer-facing marketplace, especially in matching or booking flows.
• Proven ability to take product ideas from zero to live, with a focus on speed and iteration.
• Confidence working in ambiguity, with a strong bias for action and results.
• Technical fluency and analytical sharpness - you can talk data, logic, and trade-offs with engineers and stakeholders alike.
• A strong user mindset - always focused on removing friction and building journeys that feel intuitive and trustworthy.
• Clear communication and collaborative instincts - able to surface blockers, build buy-in, and keep things moving.

Rewards

• Competitive salary + annual bonus (role dependent)
• Health, well-being and learning support
• Gym membership, Smart Tech Scheme and Cycle Scheme
• Birthday/Special day leave
• Buy & sell holiday scheme
• 1 week's paid charity leave and much more!

How we'll get to know each other

• Screening call with one of our Talent Acquisition Partners
• 1st stage interview with our Principal Product Manager
• 2nd Stage interview with our VP of Marketplace & stakeholders

If you require any reasonable adjustments during our interview process, please discuss them with your Talent Acquisition Partner.

If this sounds like the place where you can do your best work, we'd love to hear from you, even if you don't tick every box

About us

We're Checkatrade - the UK's leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.

We're growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you'll fit right in.