Process Administrator / Estimator

Office Angels; Bristol; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking a Process Administrator/Estimator to coordinate deliveries for construction sites. The ideal candidate will have logistics experience and strong customer service skills. Key responsibilities include booking deliveries, preparing delivery notes, and liaising with customers and freight partners. Benefits include a competitive salary, annual bonus, holidays, and training opportunities within a supportive environment. This position is based in Bristol.

Benefits

Competitive salary + annual bonus

25 days' holiday + bank holidays

Up to 6% matched pension

Supportive environment, training

Modern office, laptop, free parking

Opportunities to grow within the business

Qualifications

• Experience in logistics is essential.
• Strong customer service and communication skills required.
• Must demonstrate excellent organisational abilities.

Responsibilities

• Book and coordinate deliveries with customers and freight companies.
• Prepare delivery notes for incoming orders.
• Update customers on lead times and order progress.

Skills

Logistics experience

Strong customer service skills

Excellent organisation

Attention to detail

Problem-solving

Job description

Process Administrator/ Estimator

Location: Bristol

Salary: £30,000-£35,000

Hours: 35/week

Role Overview

Our client is looking for an organised and customer-focused Process Administrator to coordinate deliveries to construction sites across the UK. You'll liaise with customers, factories, and freight partners to ensure orders run smoothly from arrival to delivery.

Key Responsibilities

• Book and coordinate deliveries with customers and freight companies.
• Prepare delivery notes for incoming orders.
• Update customers on lead times and order progress.
• Track invoices and delivery information.
• Handle customer calls and documentation.
• Escalate issues when needed and support continuous improvement.

Essential Skills

• Logistics experience.
• Strong customer service and communication skills.
• Excellent organisation, attention to detail, and ability to prioritise.
• Confident phone manner and relationship‑building skills.
• Problem‑solving, proactive attitude, and teamwork.

Benefits

• Competitive salary + annual bonus.
• 25 days' holiday + bank holidays.
• Up to 6% matched pension.
• Supportive environment, training, and qualifications.
• Modern office, laptop, and free parking.
• Opportunities to grow within the business.

Apply by emailing your CV to [e-mail]

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