Private Shopping Concierge — Elite Client Experience

Harrods Careers; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A luxury department store is seeking a Private Shopping Host in Manchester to provide exceptional customer service and manage client experiences. Responsibilities include welcoming clients, managing appointments, and maintaining a professional reception area. The ideal candidate thrives under pressure and is a strong team player. This position offers a permanent contract with benefits including a generous holiday package and a pension scheme.

Benefits

22 days’ holiday

Birthday off

Double time on Bank Holidays

Up to 33% discount at Harrods

Generous pension scheme

Qualifications

• Ability to thrive under pressure and manage customer expectations.
• Experience in team environments.
• Friendly and approachable with a customer-oriented attitude.

Responsibilities

• Welcome clients and guide them to hosting lounges.
• Manage front desk and assist visitors with sign-in procedures.
• Handle inquiries and provide accurate information about services.

Skills

Customer service

Team player

Multitasking

Problem-solving

Organizational skills

Job description

A luxury department store is seeking a Private Shopping Host in Manchester to provide exceptional customer service and manage client experiences. Responsibilities include welcoming clients, managing appointments, and maintaining a professional reception area. The ideal candidate thrives under pressure and is a strong team player. This position offers a permanent contract with benefits including a generous holiday package and a pension scheme.