Private Patient Care Coordinator – London Clinic

HCA Healthcare UK; Scotland; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading healthcare provider in London seeks a GP/Health Centre Private Patient Coordinator. The role involves welcoming patients and managing records, ensuring exceptional service throughout their visit. Candidates should have front-of-house experience and excellent communication skills. The position offers a full-time contract with a salary between £30,000 and £35,000, complemented by diverse benefits including private healthcare insurance.

Benefits

25 days holiday plus bank holidays

Private healthcare insurance

Pension contributions

Season Ticket Loan

Cycle to Work scheme

Qualifications

• Previous receptionist or front-of-house experience in a GP Practice or Health Centre.
• Ability to multitask and remain calm under pressure.
• Flexibility to work early and late shifts.

Responsibilities

• Welcome patients and ensure a smooth experience during their visit.
• Manage patient enquiries via phone, email, and in person.
• Maintain patient records and databases with accuracy.
• Support GPs with notes, referrals, and correspondence.

Skills

Customer service

Communication skills

Administrative abilities

Organizational skills

Microsoft Office proficiency

Job description

A leading healthcare provider in London seeks a GP/Health Centre Private Patient Coordinator. The role involves welcoming patients and managing records, ensuring exceptional service throughout their visit. Candidates should have front-of-house experience and excellent communication skills. The position offers a full-time contract with a salary between £30,000 and £35,000, complemented by diverse benefits including private healthcare insurance.